Supplier Management Assistant / Specialist

We're Hiring: Supplier Management Assistant / Specialist

Location: United Arab Emirates (Remote)

Employment Type: Full-Time

Experience Level: Mid-Level to Senior

Work Arrangement: Fully Remote

About Us

We are a globally focused organization committed to building resilient, efficient, and high-performing supplier networks across diverse markets. Our teams collaborate across Procurement, Supply Chain, Operations, Quality, Finance, Engineering, Logistics, Legal, and other business functions to ensure suppliers consistently deliver the required materials, products, services, quality, capacity, and commercial performance.

The Role

We are seeking an organized and commercially aware Supplier Management Assistant / Specialist to support the end-to-end management of suppliers and strategic supply relationships.

The ideal candidate will coordinate supplier onboarding, qualification, documentation, performance monitoring, purchasing support, delivery follow-up, supplier communications, issue resolution, risk management, and continuous improvement while maintaining accurate supplier records and ensuring suppliers meet agreed operational, quality, commercial, and compliance requirements.

Key Responsibilities

• Support the development and implementation of supplier-management processes, procedures, standards, and governance frameworks.
• Maintain accurate and up-to-date supplier master data and supplier databases.
• Coordinate supplier onboarding, registration, qualification, approval, and activation processes.
• Collect and verify supplier documentation, licenses, certifications, insurance, tax information, banking details, and compliance records.
• Support supplier due-diligence, screening, risk assessment, and qualification activities.
• Maintain records of supplier contracts, framework agreements, purchase agreements, service-level agreements, and supporting documentation.
• Monitor supplier contract terms, renewal dates, pricing conditions, lead times, minimum order quantities, payment terms, and service requirements.
• Coordinate contract renewals, amendments, extensions, and supplier documentation updates.
• Support supplier sourcing, evaluation, comparison, and selection activities.
• Coordinate requests for quotations, proposals, technical information, product specifications, and commercial offers.
• Prepare supplier comparison sheets, evaluation summaries, sourcing analyses, and recommendation documents.
• Communicate with suppliers regarding pricing, availability, capacity, lead times, orders, deliveries, quality, documentation, and outstanding actions.
• Follow up with suppliers to ensure purchase orders and commitments are acknowledged accurately and on time.
• Monitor supplier delivery performance against agreed schedules, quantities, specifications, and service levels.
• Track supplier on-time delivery, lead-time adherence, shortages, delays, backorders, and other supply issues.
• Coordinate with Procurement, Planning, Warehouse, Logistics, and Operations teams to resolve supply disruptions.
• Monitor supplier quality performance and coordinate responses to quality issues, defects, non-conformances, and rejected materials.
• Support supplier corrective and preventive action processes and monitor actions through closure.
• Maintain supplier issue logs and ensure outstanding actions are followed up and resolved.
• Coordinate supplier complaints, disputes, delivery problems, specification differences, and commercial discrepancies.
• Support supplier performance reviews and prepare supplier scorecards and evaluation reports.
• Track supplier KPIs covering cost, quality, delivery, responsiveness, capacity, service, compliance, and risk.
• Prepare supplier performance dashboards and management reports.
• Coordinate regular supplier review meetings and maintain meeting agendas, minutes, action logs, and follow-up records.
• Support supplier negotiations by preparing historical pricing, spend analysis, performance data, market information, and commercial comparisons.
• Monitor supplier pricing, increases, discounts, rebates, surcharges, minimum order quantities, and other commercial changes.
• Identify opportunities for cost reduction, supplier consolidation, specification optimization, and supply-chain efficiency.
• Support total-cost analysis and supplier comparison activities.
• Monitor supplier capacity, production constraints, raw-material availability, and potential supply risks.
• Support demand and supply planning by communicating forecasts, requirements, schedules, and changes to suppliers.
• Coordinate supplier commitments for new products, product launches, projects, seasonal demand, and volume increases.
• Support contingency planning and alternative-source development for critical materials, products, and services.
• Maintain supplier risk registers and track mitigation actions for critical and high-risk suppliers.
• Monitor geopolitical, logistical, financial, operational, quality, and capacity risks that may affect supplier continuity.
• Support supplier audits, assessments, site visits, quality reviews, and compliance evaluations where applicable.
• Maintain records of supplier audit findings, non-conformances, corrective actions, and closure evidence.
• Coordinate with Quality and Engineering teams on supplier qualification, technical approvals, specifications, and change notifications.
• Support supplier changes involving materials, components, specifications, manufacturing locations, processes, or approved sources.
• Ensure supplier changes are properly documented, reviewed, approved, and communicated.
• Coordinate with Finance to resolve invoice discrepancies, purchase-order mismatches, pricing differences, and payment issues.
• Support reconciliation of supplier invoices against purchase orders, goods receipts, contracts, and agreed commercial terms.
• Monitor supplier spend by category, supplier, location, department, and business unit.
• Maintain accurate supplier records across ERP, procurement, planning, quality, and supplier-management systems.
• Support supplier portal, ERP, procurement-platform, and digital workflow activities.
• Identify opportunities to automate supplier reporting, documentation, performance monitoring, and approval workflows.
• Support supplier development initiatives focused on quality, delivery, productivity, cost, capacity, and service improvements.
• Coordinate supplier transition, replacement, qualification, offboarding, and termination activities.
• Ensure supplier offboarding includes appropriate closure of contracts, open purchase orders, inventory, tooling, documentation, system access, and financial obligations.
• Maintain confidentiality of supplier pricing, contracts, technical information, forecasts, and other sensitive business information.
• Ensure supplier-management activities comply with procurement policies, ethical standards, quality requirements, and applicable regulations.
• Provide management with regular reports covering supplier performance, risks, costs, delivery, quality, compliance, and improvement opportunities.
• Support continuous-improvement initiatives designed to strengthen supplier reliability, resilience, competitiveness, and overall supply-chain performance.

Key Performance Indicators

• Supplier onboarding cycle time
• Supplier qualification completion rate
• Supplier documentation completion rate
• Supplier master-data accuracy
• Supplier contract renewal completion
• Supplier on-time delivery rate
• Delivery schedule adherence
• Supplier lead-time performance
• Supplier order-confirmation accuracy
• Supplier capacity fulfillment
• Supplier quality acceptance rate
• Supplier defect rate
• Supplier non-conformance rate
• Supplier corrective-action closure rate
• Supplier response time
• Supplier issue resolution time
• Supplier SLA compliance
• Supplier audit completion
• Supplier compliance rate
• Supplier risk-review completion
• Critical supplier risk exposure
• Supply disruption frequency
• Backorder rate
• Shortage frequency
• Purchase-order accuracy
• Invoice matching accuracy
• Supplier pricing accuracy
• Procurement cost savings
• Cost avoidance
• Supplier spend visibility
• Supplier consolidation opportunities
• Supplier performance-review completion
• Supplier development improvement rate
• Contract compliance
• Supplier data completeness
• Reporting accuracy and timeliness
• Alternative-source readiness
• Supply continuity performance
• Supplier relationship effectiveness
• Process improvement completion

Ideal Candidate

The successful candidate should have strong experience in supplier management, procurement, sourcing, purchasing, supply chain, vendor management, materials planning, operations, or commercial support, preferably within manufacturing, technology, construction, engineering, logistics, retail, distribution, or other international business environments.

The candidate should demonstrate:

• Strong understanding of supplier-management and procurement processes.
• Experience coordinating supplier onboarding, qualification, documentation, and performance reviews.
• Strong knowledge of purchasing, purchase orders, supplier commitments, lead times, and delivery management.
• Experience monitoring supplier quality, delivery, capacity, cost, and service performance.
• Strong organizational skills and exceptional attention to detail.
• Excellent supplier communication and relationship-management capabilities.
• Strong analytical skills with the ability to evaluate supplier performance, pricing, spend, and operational data.
• Experience preparing supplier scorecards, reports, dashboards, and performance reviews.
• Understanding of supplier contracts, commercial terms, payment conditions, and service requirements.
• Experience supporting quotations, sourcing activities, supplier evaluations, and negotiations.
• Strong follow-up skills and ability to manage multiple suppliers and priorities simultaneously.
• Experience handling supply disruptions, shortages, delivery delays, quality issues, and supplier escalations.
• Understanding of supplier risk management, due diligence, audits, and compliance requirements.
• Familiarity with ERP, procurement, supplier-management, planning, quality, or supply-chain systems.