The role: What's in the Box As a Supply Chain Planner, you will join our Operational Procurement team to help manage the cycle of purchasing the packaging ingredients that compose our HelloFresh boxes. This is a hands-on role where you independently oversee the end-to-end ordering process, from delivery scheduling and shortage management to driving improvements in supplier performance. You will act as a primary point of contact for our partners, ensuring that every shipment meets our standards for quality and timing. Your day-to-day focus centers on hitting clear performance targets, specifically maintaining high OTIFIQ (On Time, In Full, In Quality) levels while actively working to reduce error rates and waste. We are looking for a practical problem-solver who enjoys taking ownership of a fast-moving process and contributing to a more efficient, sustainable supply chain. What you’ll do: The Recipe Operational buyer : Manage the end-to-end purchase order process for your assigned supplier portfolio, ensuring timely and accurate deliveries. Coordinate: Coordinate daily with suppliers, production, and internal stakeholders to resolve shortages, quality issues, and delivery deviations Operational Point of Contact: Serve as the primary link between suppliers and our production, product and FSQA teams to coordinate all planning activities and operational matters. Ensuring enablement and performance tracking of new ingredients (planning frequency, errors & waste) as well as product substitution management Relationship Development: Build and maintain collaborative, long-term partnerships with our supplier base through the onboarding process, supplier performance reviews, supplier visits and regular contact. Process Optimization: Identify and implement practical improvements to refine our supply chain workflows and increase efficiency. Support with projects from other teams or within your category. Reporting : You own your KPI’s and ensure that targets are met, perform rootcause analysis and preventive actions and present this in WBR’s. You flag structural challenge, follow-up with suppliers/internal teams to prevent situations from happening again Order Accuracy: Monitor forecast & order flows closely to maintain high service levels and minimize discrepancies in the supply chain. What you’ll bring: The Ingredients Educational Background: Degree in Supply Chain, Business, or a related field. Professional Experience: 2+ years of relevant experience, ideally within a fast-paced supply chain environment. Analytical Skills: Strong proficiency in Excel; you are comfortable using data to track performance and inform your decisions. Agility: A quick learner who adapts easily to new processes and remains solution-oriented when priorities shift. Operational Rigor: Highly organized and detail-oriented, with a disciplined approach to managing complex ordering schedules. Proactivity: The ability to anticipate potential issues and react effectively to unexpected supply chain challenges. Communication: Fluency in English (written and spoken). Above all, we are looking for people who will make HelloFresh better. There are many different ways of developing skills, and we love diverse experiences! So even if you don’t “tick all the boxes” but think you’d thrive in this role, we would really like to learn more about you. Are you the missing ingredient? If this sounds like a tasty opportunity, we’d be excited to hear from you. We aim to review your profile and respond within 5 business days. What we offer: The Toppings Compensation & Financial Wellbeing Enjoy 20% off HelloFresh and 40% off Factor_ subscriptions. Access the " Benefits at Work " platform for discounts on brands like Nike, Bol.com, and IKEA. You'll receive a HelloFresh laptop, a €250 home office setup budget, and contribute to the Bedrijfspensioenfonds Levensmiddelen pension scheme (2026 rate 27.6%; employer pays 19.64%, employee pays 7.96%). Health & Wellbeing Benefit from discounts on ClassPass and gym memberships via Bedrijfsfitness Nederland, free bootcamp classes (Amsterdam), and free subscriptions to Headspace and OpenUp. Get a 7,5% discount on additional health insurance at Zilveren Kruis in 2025. Flexibility & Work-Life Work flexibly with our hybrid setup (50% office, 50% remote), plus a €2.45 daily remote work allowance. Receive 24 days of annual leave (pro-rated), plus one additional day per year of service (up to 30 days total). Full reimbursement for 2nd-class public transport to the office, plus €0.23 per km for car and bicycle travel. Eligible employees can work from another country for up to 8 weeks per year. Career & Development Grow with our "Learning Never Stops" mindset: access internal/external opportunities, and join our cross-market mentoring program. A dedicated annual budget to help you keep learning, developing new skills, and growing your career. Culture & Environment Enjoy fresh homemade lunches in the office (€3.00/day), weekly vrij-mi-bo (Friday drinks), quarterly strategy sessions, and team events.