Supply Chain Planning & Purchasing Manager

Why This Role Matters We’re looking for a commercially minded, operationally rigorous Supply Chain Planning & Purchasing Manager to own our end-to-end S&OP cycle — translating demand signals into accurate forecasts, material and inventory plans, weekly purchasing across our supplier base, and clean outbound fulfillment across our 3PL partners. The business currently processes roughly 2,500 outbound orders per week — each carrying 10 to 21 line items — across a catalogue of up to 80 active SKUs. That volume is growing. You won’t just keep this engine running; you’ll build the systems, processes, and supplier relationships needed to scale it reliably. Operational Context Catalogue & Suppliers Up to 80 active SKUs Up to 10 suppliers Weekly ordering cadence Order Volume ~2,500 orders / week 10–21 line items per order Growing volume Distribution Up to 3 x 3PLs Potential multi-node distribution Scalable fulfillment model What You’ll Do S&OP & Demand Planning Own the weekly S&OP cycle — facilitating cross-functional review of demand forecasts, supply constraints, inventory positions, and order cover Develop and maintain rolling DTC demand forecasts by SKU and by supplier, incorporating sales pipeline, promotional calendars, and seasonality Establish inventory targets (safety stock, reorder points, min/max levels) across up to 80 SKUs, balancing service level against working capital Identify and escalate supply risks, stock-out exposure, and overstock scenarios before they impact fulfillment Material Planning & Purchasing Generate and place weekly purchase orders across up to 10 suppliers, aligning order quantities with demand plans, MOQs, and lead times Own the DTC cold-chain packaging lifecycle — sourcing, development, and buying — balancing storage costs against volume pricing breaks Maintain accurate supplier master data: lead times, pricing, MOQs, payment terms, and contact hierarchy Track open POs through to receipt, proactively managing exceptions, short-shipments, and substitutions Manage inbound shipments from suppliers and support onboarding of new vendors Develop supplier scorecards and run regular performance reviews (OTIF, fill rate, quality compliance) 3PL & Distribution Coordination Serve as the primary operational contact for 3PL partners — managing inbound receipts, outbound order releases, and stock reconciliations Coordinate weekly order-release schedules across 3PL nodes to meet outbound commitments of ~2,500 orders per week Monitor fulfillment accuracy, pick rates, and carrier SLAs; escalate deviations and drive corrective action Partner with 3PLs on capacity planning for volume growth and peak trading periods Minimize inventory holding costs by maximizing turns Systems & Data Own the integrity of supply chain data across the ERP / WMS / OMS ecosystem — item master, BOM, and stock records Own inventory transaction processing end-to-end, from raising POs to item receipt Build and maintain planning tools and dashboards (Excel, BI tools, or dedicated planning software) to support the S&OP process Define and track KPIs: forecast accuracy, inventory turns, OTIF, order fill rate, stock cover, and supplier lead-time adherence Identify system gaps and champion the process improvements and platform upgrades needed to scale What You Bring Essential 3–6 years in supply chain planning, materials management, or purchasing in a product-based business DTC cold-chain distribution experience across inbound, storage, and outbound shipping Experience in e-commerce, frozen food, or consumer goods Proven ownership of an S&OP or IBP process, including demand forecasting and inventory planning Hands-on experience placing and managing purchase orders across multiple suppliers on a recurring weekly cadence Experience managing or closely coordinating with 3PL fulfillment partners Strong Excel / Google Sheets modeling; comfortable with large data sets and pivot-based analysis Experience using an ERP as a core planning and purchasing tool Familiarity with 3PL SLA frameworks A clear communicator who can distill complex supply situations into concise updates for commercial and leadership stakeholders Collaborative across commercial, finance, and operations to align the S&OP plan with business priorities Able to make occasional visits to 3PL sites Desirable High-SKU, high-order-frequency experience CIPS, APICS CPIM, or equivalent supply chain / procurement qualification Track record building or improving S&OP processes in a scaling business Experience with OMS module development Familiarity with WMS portals How You Work A clear communicator who can distill complex supply situations into concise updates for commercial and leadership stakeholders Collaborative across commercial, finance, and operations to align the S&OP plan with business priorities What We Offer Competitive compensation of 90,000-115,000 USD/year + healthcare benefits Mission-driven work with real impact on human health Flexible PTO 401(k) matching up to 4% Opportunity to grow with the company as we scale