Support Specialist I-Data Collection Agent (Temporary Assignment)

Support Specialist I-Data Collection Agent (Remote Position) Temporary Assignment You will work with the data collection team, implementing client information and verify accurate collection of device data for meter billing and auto toner replenishment and escalate problems related to data collection. What You’ll Do Install, troubleshoot, and resolve data collection tool issues remotely. Implement client information to new platform. Communicate with other departments and groups regarding current issues and solutions. Escalate unresolved problems as needed and work with TABS Technical Service to resolve. What You’ll Bring High School diploma or GED and a minimum of 1-year related experience in one or more of the following areas: IT Support, networking systems, technical support for multi-functional print devices/solutions, or network security and protocols Experience implementing data with attention to detail. Must have demonstrated knowledge of MS Office Suite Software, internet software, analyzing and interpreting technical procedures, and troubleshooting customer issues. Earn Well Hourly range $22.00-$23.00, depending on experience. Hours 7:30-4:30 About Us Toshiba America Business Solutions is a leader in digital technology, delivering innovative print, document management, and workflow solutions that help organizations across a wide range of industries. Learn More The content below is exclusively available on our careers site job description: https://careers.business.toshiba.com/ Join Our Talent Community Our Commitment to Sustainability News Archive Solutions & Services Our Office Products e‑BRIDGE® Global Print Toshiba Office Collection Virtual Demonstration (YouTube) Client Testimonials (YouTube Playlist) Toshiba America Business Solutions is an equal opportunity/affirmative action employer that evaluates qualified applicants without regard to age, ancestry, color, religious creed, disability, marital status, medical condition, genetic information, military or veteran status, national origin, race, sex, gender, gender identity, gender expression and sexual orientation or any other protected factor. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. Individuals who need a reasonable accommodation because of a disability for any part of the employment process should email AccommodationRequest@tabs.toshiba.com to request an accommodation.