Survey Project Specialist

Job Summary

The Project Specialist serves as the lead technical or operational point of contact for an assigned area of specialty and provides technical and administrative support to field and Operations staff. The position supports the assignment, setup, communication, scheduling, coordination, preparation, and completion of assigned project tasks. The Project Specialist applies knowledge of applicable technical standards, client requirements, and established protocols; identifies and communicates project findings and issues; and provides guidance within the assigned area of expertise. The position primarily supports internal stakeholders in delivering client programs accurately, on time, and in accordance with applicable quality standards.

Essential Duties and Responsibilities

1. Serves as a primary technical or operational resource for the assigned area of specialty, as further defined in the applicable division- and role-specific responsibilities.
2. Provides technical and administrative support for the assignment, setup, scheduling, coordination, preparation, and completion of assigned project tasks.
3. Reviews and interprets project information and applies applicable technical standards, client requirements, company procedures, and established protocols to assigned work.
4. Coordinates and communicates project requirements, status, findings, outstanding items, and identified issues with clients, management, employees, vendors, subcontractors, and other applicable stakeholders.
5. Monitors the progress and quality of assigned project tasks, identifies project-related issues, and resolves or escalates those issues within established responsibilities and procedures.
6. Provides technical guidance and assistance to employees and other project resources within the assigned area of specialty.
7. Coordinates project-related activities performed by staff, vendors, subcontractors, or other resources assigned to the work, without implying formal supervisory authority unless separately assigned.
8. Prepares, reviews, coordinates, or supports technical documents, reports, correspondence, and other project deliverables applicable to the assigned specialty.
9. Enhances professional and technical knowledge by attending educational workshops, reviewing professional publications, establishing personal networks and participating in professional societies.
10. Complies with federal, state and local legal requirements by studying new and existing legislation, anticipating future legislation, enforcing adherence to requirements, and advising management on necessary action.
11. Upholds industry and company standards by providing guidance on technical issues.
12. Maintains open communication with management and staff regarding departmental and operational matters.
13. Provides training, mentoring, and technical assistance to new and existing employees, as assigned.
14. Delivers outstanding customer service through timely response and proactive solutions to clients and stakeholder needs.
15. Protects operations by keeping company information confidential. Use of professional discretion and judgment is mandatory.
16. Demonstrates BV’s guiding principles in support of the company's strategic goals.
17. Follows all documented policies, Standard Operating Procedures, and Work Instructions applicable to the position and support of BV's quality standards and strategic initiatives.
18. Maintains safe and clean work area by complying with all procedures, rules, and regulations.
19. Must be able to meet the physical demands of the job.

Role Specific Essential Duties and Responsibilities

1. Primary lead for vendor/subcontractor management, training and documentation programs, and workload monitoring activities in support of departmental objectives.
2. Develops and manages qualified subcontractor network that supports program delivery, with a thorough understanding of regional coverage needs, capacity demands, and vendor qualification requirements.
3. Serves as the primary resource for surveyor and vendor network management by proactively identifying sourcing risks, geographic coverage deficiencies, capacity limitations, performance concerns, and cost impacts, and implementing solutions to maintain a reliable provider network.
4. Develops and maintains processes for monitoring vendor performance, collecting internal feedback regarding quality and responsiveness concerns, investigating declines in vendor participation or bid activity, and communicating findings and performance expectations to vendors to improve engagement and service delivery.
5. Maintains and analyzes vendor performance metrics, including responsiveness, quality, capacity, pricing, and geographic coverage, and provides recommendations for continuous improvement of the vendor network.
6. Serves as a key relationship manager for the surveyor and vendor network, building strong partnerships through proactive communication, resolution of operational challenges, and collaboration to improve proposal participation, service quality, responsiveness, and competitive fee structures.
7. Owns the onboarding and compliance management of vendors in all BV Systems (e.g., FLEX, nTel and Vision).
8. Coordinates and maintains the Land Survey onboarding and training program, serving as a trainer and mentor to new employees while developing, maintaining, and improving training materials, procedures, and departmental documentation.
9. Provides operational support to Project Managers during periods of increased workload, employee absences, or changing business demands. Support activities may include proposal coordination, vendor management, survey review and revision coordination, and portfolio administration within the scope of the Project Specialist's assigned responsibilities and expertise.
10. Supports execution of workload distribution strategies established by the Program Manager by monitoring work assignments, identifying potential resource constraints, communicating workload concerns, and coordinating adjustments as directed.
11. Provides portfolio reporting, workload tracking, and operational analysis to support Program and Business Leaders in managing active work and portfolio opportunities.
12. Supports adherence to company procedures, client requirements, and industry standards through the consistent application of approved processes and operational best practices.

Supervisory Responsibilities

This job does not have specific supervisory responsibilities. Role may require indirect mentorship and training responsibilities to inexperienced staff under the direction/instruction of the Program or Business Leader. Responsibilities include training employees, planning, assigning, and quality controlling completed work.

Skills

• Language Ability: Ability to write reports, business correspondence, and standard operating procedures. Ability to effectively present information and respond to questions from clients, peers, and technical field staff.
• Reasoning Ability: Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to interpret an extensive variety of instructions and deal with several abstract and concrete variables.
• Technology Skills: To perform this job successfully, an individual must be proficient in operating a computer, having knowledge of word processing software, spreadsheet software, and project management software.

Competencies

• Ability to motivate, develop, and direct people
• Time management skills
• Active listening skills
• Critical thinking skills
• Problem solving skills
• Oral and written communication skills
• Ability to work independently, as well as in a team environment

Education, Certifications, and Experience

Education and/or Experience:

• Bachelor's degree (B.A. or B.S.) from four-year college or university in related field; minimum of five years of related experience. In lieu of degree, eight years of related experience and/or training, or equivalent combination of education and experience.

Certificates, Licenses, Registrations:

• Employees who incur $2,000 or more per year in company-related travel expenses will be required to obtain a Corporate Credit Card. Employees who incur less than $2,000 per year in company-related travel expenses will be required to have sufficient personal credit to cover their business travel costs.

Physical and Environmental Conditions

While performing the office/offsite duties of this job, the employee is required to:

• Operate a computer (up to 100% of workweek)
• Regularly required to use hands.
• Repetitive use of hands/fingers for keyboard interaction (frequently)
• Talk and hear
• Frequently required to stand, walk, sit, talk and hear.
• Occasionally required to reach with hands and arms, climb or balance, and stoop, kneel, crouch, or crawl.
• Must occasionally lift and/or move up to 10 pounds.
• Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception, and ability to adjust focus.
• The noise level in the home or company office environment is usually quiet.
• Ability to successfully work from remote location.

Travel Requirement

This is intended to be a remote position not requiring regular travel. There may be times where travel by plane, motor vehicle, train to client sites/project sites across the U.S. is required.

Benefits

At Bureau Veritas, we are dedicated to ensuring our employees receive fair and competitive pay, accompanied by comprehensive health and wellness benefits.

Here's a breakdown of what we provide:

Salary range starting at: $65,000+

Annual Incentive Bonus Plan
Base Pay is adjusted based on job-related knowledge, skills, experience, and market location.

Our Health and Welfare Benefits are designed to meet your needs, eligible on your first day of employment:

Medical, Dental, and Vision coverage
Company-matched Retirement plan
Generous Paid Time Off and Company Holidays
Life Insurance and AD&D coverage
Short-Term Disability (STD) and Long-Term Disability (LTD)
Tuition Assistance, along with optional life and pet insurance
Access to Corporate Discounts

This information is transparently provided in adherence to several state and local Equal Pay and Pay Transparency Laws, with our base pay determined by market location.

Join us at Bureau Veritas, where your well-being and professional growth are our top priorities.