System Technical Expert Lead

The System Technical Expert Lead serves as the enterprise technical authority for Emerson’s centralized Transportation Management System (TMS), supporting the global logistics network and Business Units. This role combines hands-on system ownership, configuration, troubleshooting, and analytics to improve the speed, reliability, visibility, and cost-effectiveness of global freight movement. Working with IT, Strategic Sourcing, Business Units, and Global Logistics Operations, you will translate business requirements into scalable system capabilities and lead through influence without formal direct reports.

In This Role Your Responsibilities Will Be

TMS Configuration and Operational Execution

Configure locations, ship units, equipment, routing itineraries, and consolidation, pooling, and cross-dock logic across ocean, air, truck, and parcel modes.

Manage the order-to-shipment lifecycle, including order release, shipment build, tendering, tracking, and delivery status. Monitor system execution and resolve exceptions before they affect customer delivery.

Serve as the functional escalation point for TMS planning, execution, and visibility issues. Trace root causes through transactional data and implement lasting solutions independently, working with IT and operations.

Build and maintain carrier and rate structures, including rate offerings, rate records, rate geography, and accessorials. Translate business policies into agents, saved queries, parameter sets, and status logic.

Own data object and database design, govern master data standards, and document functional specifications, user stories, business rules, and validation criteria.

System Optimization and Enterprise Solutions

Configure and tune planning parameters, constraints, bulk planning, shipment build logic, and cost-versus-service weighting. Validate improvements through what-if scenarios and actual shipment data.

Lead cross-functional logistics initiatives, including network consolidations, new lanes, and regional expansions, through configuration, testing, and operational readiness.

Standardize Business Unit naming, units of measure, calendars, and other system conventions. Evaluate third-party tools and API/AI automation solutions through gap analyses and integration feasibility reviews.

Analytics Governance and Enablement

Develop and maintain enterprise logistics dashboards and decision-support tools, including the Mode Comparison Tool (MCT), to support strategic programs and daily operations.

Build and sustain automated data pipelines, ETL processes, and curated datasets using SQL and Python to improve visibility, risk assessment, and operational automation.

Lead release and upgrade readiness, including configuration governance, regression testing, cutover planning, and post-release validation.

Provide technical guidance and training to TMS Pro Users, analysts, and business stakeholders. Apply continuous improvement methods to automate manual work and reduce operational errors.

Maintain solution documentation and issue tracking, communicate progress and outcomes through governance forums and leadership updates, and anticipate future logistics technology requirements.

Who You Are:

You step up to handle tough issues. You represent own interests while being attentive to others’ interests as well. You effectively communicate in various settings: one-on-one, small and large groups, or among diverse styles and position levels. You evaluate pros and cons, risks and benefits of different solution options. You stage activities with relevant milestones and schedules. You persist in accomplishing objectives despite obstacles and setbacks.

For This Role, You Will Need:

• Bachelor’s degree in business, Engineering, Supply Chain, or related field required; MBA or master’s degree preferred.
• Experience in logistics, supply chain, transportation systems, analytics, or related disciplines supporting complex operational environments.
• Strong working knowledge of Transportation Management Systems, with Oracle Transportation Management preferred.
• Advanced analytics and data visualization experience using platforms such as Power BI, SQL‑based tools, or Oracle analytics environments.
• Proficiency in Python for data processing, automation, and analytical workflows.
• Demonstrated ability to manage complex, cross‑functional programs across global teams and time zones.
  

Preferred Qualifications That Set You Apart:

• Five or more years of experience in logistics, supply chain systems, or analytics-focused roles, including hands-on configuration and support of a TMS.
• Hands-on enterprise TMS experience, particularly Oracle Transportation Management (OTM), configuring rating, carrier management, itineraries, routing, agents, shipment planning, and planning parameters, including an upgrade or major release.
• Experience with system analysis and TMS data flows, including order, item, and cost data, in a multi-system environment.
• Deep SQL expertise for querying, analyzing, and troubleshooting enterprise databases, data models, and large transactional datasets.
• Experience tuning optimization and planning constraints with measured improvements in cost, service, or utilization.
• Experience with EDI, APIs, REST or SOAP web services, XML, and middleware connecting a TMS to multiple enterprise systems.
• Advanced Python-based automation and experience orchestrating ETL and integration workflows using modern scheduling or automation frameworks for data-intensive logistics workflows and tooling.
• Direct experience deploying enterprise-scale logistics initiatives, such as consolidation programs, mode optimization, and international network expansions.
• Demonstrated ability to resolve complex system issues independently with minimal oversight.
  

Our Culture & Commitment to You:

At Emerson, we prioritize a workplace where every employee is valued, respected, and empowered to grow. We foster an environment that encourages innovation, collaboration, and diverse perspectives—because we know that great ideas come from great teams. Our commitment to ongoing career development and growing an inclusive culture ensures you have the support to thrive. Whether through mentorship, training, or leadership opportunities, we invest in your success so you can make a lasting impact. We believe diverse teams, working together are key to driving growth and delivering business results.

We recognize the importance of employee wellbeing. We prioritize providing flexible, competitive benefits plans to meet you and your family’s physical, mental, financial, and social needs. We provide a variety of medical insurance plans, with dental and vision coverage, Employee Assistance Program, 401(k), tuition reimbursement, employee resource groups, recognition, and much more. Our culture offers flexible time off plans, including paid parental leave (maternal and paternal), vacation and holiday leave.