Systems Administrator (Fixed-Term)

Who We Are: You might know us as the inventors of the bath bomb, but there’s more to this great-smelling, partly employee-owned, family-run company than pioneering cosmetics. We believe our business should put more back into the world than it takes and demonstrate that capitalism can be a force for good. We put our people first and fight cruel practices like animal testing, promote regeneration, and show that it is what’s inside that counts - whether that’s an ingredient in a product, or the minerals in a smartphone. Diversity Matters: We are building a brand that represents the people of the world. It’s what you do that counts, and we are always looking to expand perspectives and voices to shape our future. We see you, we celebrate you, we want you! Key Info: Role type: Fixed-Term Full Time (Until March 2027) Location: Villawood, NSW Ideal starting date: As soon as possible About the Role: We’re looking for a highly organised and detail-oriented Systems Administrator to support our Lush Manufacturing operations. You’ll maintain accurate system and product data, support production planning and reporting, and play an important role in the implementation and ongoing improvement of our new ERP system, including setup, testing, training and user support. Working closely with teams across the business, you’ll help identify opportunities to improve processes, solve problems and ensure our systems continue to support the way we work. Key Responsibilities Systems Administration: Set up and maintain product formulas, products and supplier item prices, along with maintaining any changes. Production & Planning Support: Prepare production data and calculations, and support production tracking, product launches and discontinuations. Reporting: Provide daily, monthly and ad hoc reports such as stock on hand, production transfers, staff headcount and cost roll-ups. ERP Systems: Support the implementation, administration and ongoing improvement of ERP systems, ensuring they effectively support business operations. Team Support: Work collaboratively with internal stakeholders and support with other System responsibilities as required - we work as a team! Skills, Knowledge and Expertise Experience working with ERP systems, including implementation and transition, system administration, data uploads, configuration, user support, testing and troubleshooting. Confident working with data, systems, and reporting tools, including Microsoft Office and MFG or similar applications Clear communicator with the ability to work effectively across cross-functional teams. Strong written, reading and numeracy skills, with the ability to interpret operational data. High level of attention to detail and accuracy. Excellent organisational and time-management skills. Experience in a manufacturing or Fast-Moving Consumer Goods (FMCG) environment is desirable. Our Perfect Match Will Also Bring: A strong work ethic. A hands-on approach, with a willingness to step in and support the team. A curious mindset and enthusiasm for finding better ways of working. Benefits 50% discount on LUSH products to keep you smelling and feeling fresh A welcome pack of LUSH products Paid day off for your birthday Profit-based bonus We’re 10% Employee Owned - all colleagues play a role in protecting our ethics, our independence, contributing ideas for the future, and share in the rewards of success when the company is doing well Company-sponsored Employee Assistance Program with free access to psychological, financial, legal and dietary advice