Takaful Agent

Company Description Prudential BSN Takaful Berhad (PruBSN) is Malaysia’s leading family takaful operator, recognized for its customer-centric approach, multi-channel distribution strategy, and innovative, technology-driven solutions. The company is committed to creating a workplace where people find value and purpose in their roles while delivering strong results for customers, shareholders, and communities. PruBSN invests heavily in robust talent development through comprehensive training, workshops, and award-winning leadership programmes that support career growth at all levels. Performance-based rewards, open communication, and strong employee engagement are core elements of the culture, supported by a firm commitment to diversity and inclusion. Individuals interested in building a long-term career in takaful and financial services can explore further opportunities at www.prubsn.com.my/en/careers/.

Role Description As a Takaful Agent at PruBSN, you will provide ethical and Shariah-compliant financial protection solutions to individual and corporate clients. On a day-to-day basis, you will identify and approach potential customers, conduct needs-based financial assessments, and recommend suitable family takaful plans. You will manage client relationships, handle inquiries and policy servicing, and support customers throughout the onboarding and claims processes. The role also involves achieving sales and service targets, maintaining accurate records, and participating in training and development programmes provided by PruBSN. This is a full-time hybrid role based in Subang Jaya, with a mix of office-based activities and work-from-home arrangements.

Qualifications

• Ability to build strong client relationships, communicate clearly, and provide empathetic customer service.
• Sales and negotiation skills, with the capacity to conduct needs-based consultations and close sales ethically.
• Basic financial literacy and understanding of takaful concepts, Shariah-compliant products, and risk protection.
• Organizational and time-management skills to handle multiple clients, follow up consistently, and meet targets.
• Comfort with digital tools and online platforms for remote communication, presentations, and policy servicing.
• Minimum academic qualification of a high school diploma; a diploma or degree in business, finance, or related fields is an advantage.
• Prior experience in insurance, takaful, banking, or financial advisory is beneficial but not mandatory.
• High level of integrity, professionalism, and commitment to continuous learning and personal development.