Talent Acquisition Specialist (Sri Lanka)

Company Description:
Trust Payments is an MFSA-regulated in Malta; and an FCA-regulated company in the UK. We provide a range of payments and commerce solutions, with market-leading technology and data insights.

We offer innovative payment methods and cutting-edge technologies, with a truly global presence. Our global offices cater to the most demanding business sectors, including retail, travel, hospitality, forex, and financial services.

Driving value for our clients and demonstrating genuine care for their success, is a core value of ours. We also believe in striving to build a better, more sustainable tomorrow and believe in conducting our business ethically, driving social and environmental change.

We have a passionate, collaborative, and diverse culture that recognizes that every employee contributes to our business success.

Find out more at www.trustpayments.com.

Trust Payments has an exciting opportunity for a Talent Acquisition Specialist to join their team.

Location: Hybrid - Port City, Colombo, Sri Lanka
Salary: Competitive + Benefits
Working Hours: 1.30 PM - 10 PM IST (According to UK hours)

How will you make an impact in this role?
The Role:
Act as the primary recruitment specialist and main point of contact for all Sri Lanka hiring, overseeing end-to-end recruitment for technical and non-technical roles in Sri Lanka, while also supporting the Talent Acquisition team with vacancies across the UK, Malta, and other EU markets.

What We Expect of You, Day To Day:
Sri Lanka Recruitment Ownership (Technical & Non-Technical):

• Oversee the complete recruitment lifecycle for all roles based in Sri Lanka, across technical and non-technical functions and levels.
• Act as the primary point of contact and subject-matter specialist on Sri Lanka hiring, guiding hiring managers across the global organisation on local market conditions, candidate availability, and hiring best practice.
• Build strong, credible relationships with hiring managers across the business, becoming their first point of contact for all Sri Lanka recruitment needs and queries.
• Conduct interviews for Sri Lanka-based roles and provide clear assessment recommendations to hiring managers.
• Maintain deep knowledge of the local Sri Lanka talent market, including salary benchmarks, skills availability, and hiring activity from competing organisations, to inform hiring decisions made by managers based elsewhere in the organisation.

UK/EU Recruitment Management

• Contribute to end-to-end recruitment for entry-level and associate-level vacancies across the UK, Malta, and other EU markets, working closely with the Team Leader or senior colleagues.
• Carry out sourcing, screening, and coordination activity for entry-level UK/EU vacancies, following agreed best practice standards.
• Track recruitment metrics (time-to-fill, pipeline quality, offer acceptance) for entry-level roles and report progress to the Team Leader.

Advanced Sourcing and Talent Attraction:

• Develop and execute effective sourcing strategies for Sri Lanka-based vacancies using multiple channels (job boards, LinkedIn, referrals, networking).
• Conduct proactive outreach to candidates via LinkedIn and other professional networks.
• Build and maintain strong talent pipelines for current and anticipated Sri Lanka hiring needs.
• Write engaging job adverts and role profiles that attract quality candidates.
• Promote Trust Payments' employer brand in the Sri Lanka market through professional, positive candidate engagement.

Stakeholder Partnership and Consultation:

• Partner closely with hiring managers across the global organisation to clarify business priorities, role requirements, team dynamics, and cultural fit for Sri Lanka-based roles.
• Conduct detailed briefing sessions with hiring managers to gather comprehensive role information, closing any gaps in local market knowledge.
• Proactively share market insights and recommendations to help hiring managers make informed decisions about Sri Lanka-based hires.
• Provide regular updates to hiring managers and the Team Leader throughout the recruitment process.
• Manage candidate and stakeholder expectations throughout the recruitment process.

Candidate Experience and Selection:

• Source, screen, interview, and recommend candidates to hiring managers.
• Conduct thorough candidate screening and assessment for Sri Lanka-based roles.
• Coordinate interview processes involving multiple stakeholders, including those based outside Sri Lanka.
• Provide clear candidate evaluations, screening notes, and recommendations.
• Deliver a positive and professional candidate experience throughout the recruitment journey.
• Communicate with candidates on current and future opportunities, including supporting verbal offer discussions.

Process Management and Administration:

• Maintain ATS (Bob) data accuracy and ensure recruitment activities are properly documented.
• Prepare recruitment reports and provide updates on hiring progress and local market observations.
• Liaise with agencies to support candidate delivery and provide feedback on performance.
• Ensure compliance with GDPR, diversity and inclusion policies, and employment regulations across relevant locations.
• Support equality, diversity, and inclusion outcomes through fair and consistent hiring practices.

Qualifications:
Essential:

• Minimum 4+ years' recruitment experience managing end-to-end recruitment processes; technical hiring experience.
• Strong knowledge of the Sri Lanka talent market, with a proven ability to build credibility and trust with hiring managers based outside Sri Lanka.
• Experience sourcing candidates via LinkedIn and other channels.
• Experience building effective relationships with stakeholders across different locations and time zones.
• Familiarity with ATS systems (Bob preferred), LinkedIn, and coordinating with recruitment agencies.
• Good verbal and written communication skills in English, with solid sourcing and stakeholder management skills.
• Strong organisational skills with the ability to manage multiple recruitment processes simultaneously.
• Proactive, detail-oriented, and collaborative working style.
• Comfortable using recruitment technology and basic reporting tools.

Desirable:

• Related degree and/or People-related qualification.
• Experience in the payments or fintech industry.
• Exposure to UK or European recruitment markets.
• Basic understanding of UK and EU employment regulations.

Choosing to work with Trust Payments in our Sri Lanka office can come with a host of unique benefits thanks to our partnership with Port City Colombo. These include:
Core Points:

• 0% Personal Income Tax: Employees can enjoy the benefit of no personal income tax, in turn maximising the employee's take-home pay.
• Remuneration in Great Britain Pounds: Additionally, employees will receive competitive salaries (GBP).
• Provident and Trust Fund Contributions: Port City contributes to the Employees’ Provident Fund and Employees’ Trust Fund.

Additionally:

• Work from home: Employees can enjoy the flexible working.