Talent & People Operations Specialist

Work Australian business hours, roughly 7:00am to 3:30pm Manila time, fully remote. No night shift. Ever.

You are deployed into our Australian clients as their people function: the person who finds and interviews their staff, gets them started properly, and keeps the people side of a multi-site business running cleanly every week. One client at a time to begin with, more as we grow, with our team behind you throughout.

About Scale Suite

Scale Suite is a Sydney-based company on a mission to build the full-stack finance function for growing Australian businesses, with HR and people services delivered by the same embedded team. Our clients plug us in instead of building departments. We are not a BPO. Every team member gets a Claude Pro subscription, AI is in daily use, and our people services are growing fast enough that we are adding embedded roles to keep up.

The role

Our clients hand us their people function the same way they hand us their finance function: completely. You become that function wherever we deploy you, starting with a single engagement and widening from there. A workforce of several hundred staff across dozens of locations, with hiring that never really stops, onboarding that has to be right the first time, and records that have to stand up to an audit.

You run the recruitment yourself: screening calls at volume, structured interviews with hiring managers, practical assessments, reference checks and offers. You run the people operations behind it: contracts, onboarding, compliance registers, HRIS data, the questions staff and managers bring you daily. You report to the client's leaders like an in-house head of people would, and you have our HR lead and our runbooks behind you for the judgement calls. Deployments are live now, and where you land first depends on where the need is sharpest when you start.

What you'll do

• Own recruitment end to end for your client: phone screens, interview scheduling and interviewing alongside managers, practical assessments, references, offers and contracts, at a pace of dozens of roles a month.
• Get new starters working properly: onboarding packs, system access, compliance paperwork complete before day one, and the follow-ups that stop early attrition.
• Keep the people records audit-ready: qualifications, certifications and compliance registers current, expiries chased before they lapse, HRIS data clean across whatever systems the client runs.
• Be the day-to-day people contact for site managers: their questions, their escalations, their staffing pressures, answered the same day.
• Report weekly to the client's leadership on pipeline, starts, exits and risks, in a format they can act on.
• Turn what you build into method, so the next client deployment starts from a playbook rather than a blank page.

Who we're after

• Three or more years across recruitment and HR operations, with real experience running interviews and making hiring recommendations, not just coordinating them.
• Comfortable on the phone at volume and confident in a room with managers who have opinions.
• Detail-obsessed on the operations side. Records, contracts and compliance are the product, and you treat a lapsed certification as the serious problem it is.
• Fluent written and spoken English. You will be talking to Australian managers and candidates all day.
• Organised under load. Multiple roles, multiple sites, multiple deadlines, none of them dropped.
• Self-directed and calm. You are the people function on site; there is no queue to hide behind.
• You use AI as a matter of course.

This isn't for you if

• You want to source and hand off. Here you interview, decide and onboard.
• Records and compliance feel like someone else's job.
• You need a large team around you to feel confident.
• You are looking for a ticket-queue HR role with a script.

The offer

• Australian day shift, permanently. Your evenings are yours.
• Above market pay, plus 13th month. A bonus was paid to every single team member last financial year.
• Paid training on Australian employment practices and our systems.
• A Claude Pro subscription and a laptop ownership scheme.
• Real ownership of a people function from your first deployment, and a clear path into leading multiple engagements as our HR service line grows.

Direct employment, not an agency

You will be employed directly by our own Philippine entity. Not an agency passthrough, not a contractor arrangement, not an EOR like most companies hiring from the Philippines. Direct employment with full statutory benefits and 13th month, because we have invested in the Philippines for the long term and we hire like it.