Talent Services Senior Manager

Greenberg Traurig (GT), a global law firm with offices 15 countries around the world, has an exciting employment opportunity for you. We offer competitive compensation, a comprehensive benefits package, and the opportunity to work in an innovative and collaborative environment.

Join our Human Resources Team as a Talent Services (Human Resources) Senior Manager located in our Chicago office.

We are looking for a highly skilled human resources professional who thrives in a fast-paced, business driven environment. Bring your can-do attitude and strong work ethic to a team that values innovation and initiative. You will have the opportunity to collaborate with talented colleagues across the GT platform, delivering top-tier client service and building meaningful relationships. Your outstanding communication abilities and client-focused mindset will make you a trusted partner and a key contributor to our ongoing success.

Join us in our Chicago office where your in-person presence will be essential for fostering collaboration, engaging in professional development, and building a vibrant workplace culture. If you are passionate about anticipating needs, finding creative solutions, and making a lasting impact, we invite you to apply.

Position Summary

The Talent Services Senior Manager partners with the Chief Talent Officer, Business Director, and Co-Managing Shareholders to provide human resources, professional development and recruiting support to the Firm’s Chicago office in the areas of performance management, training and development, employee relations, policy administration, and other areas within the Talent Services department.

Key Responsibilities

• Leads the recruitment, onboarding, and retention efforts for attorneys and staff, including identifying candidates and conducting new hire orientation
• Collaborates with management to enhance morale, engagement, and retention by developing initiatives that promote professional growth, opportunity, and a positive office culture
• Acts as a resource for employees and management by providing guidance on human resource policies and interpretation, benefits, FMLA, STD/LTD, and Worker’s Compensation, while ensuring compliance with federal and state regulations
• Manages employee relations by addressing and resolving complex issues, supporting managers with coaching, counseling, performance management, and administering corrective actions or disciplinary processes, including the management of disciplinary meetings or separations
• Oversees the performance management process for associates and staff, including talent reviews, development of improvement plans, and facilitation of manager training and professional development programs
• Demonstrates a solid understanding of fundamental compensation principles; provides informed salary recommendations and supports the Business Director in the annual administration of salaries and bonuses
• Collaborates with Talent Services to identify career paths; provides input on workforce and succession planning
• Partners with Professional Development on resources for training and skill development; ensures all training requirements are completed
• Ensures the accuracy, integrity, and compliance of all personnel records, including recruitment documentation, I-9s, EEO files, and new hire/separation records
• Develops, implements, and continuously improves HR processes, practices, and procedures, recommending policy changes where appropriate and supporting change management initiatives within the office
• Supervises legal support staff to ensure they deliver high-quality assistance to attorneys and maintain efficient workflow
• Assists with other department activities as needed, and performs additional duties and responsibilities as assigned

Qualifications

Skills & Competencies:

• Ability to establish credibility with staff, attorneys, and executive management
• Excellent interpersonal and communication skills (oral and written), professional demeanor, and presentation
• Ability to work under pressure to meet strict deadlines and effectively prioritize multiple tasks
• Analytical with strong problem-solving skills, takes initiative and uses good judgment, excellent follow-up skills
• Provide outstanding client service, meet high quality standards for services, and meet or exceed client expectations; proactive in seeking innovative ways in which to help others

Education & Prior Experience:

• Bachelor's degree or equivalent experience in Human Resources, Business, Organization Development, or related field
• Minimum of 10 years’ experience in human resources, business management, or related field preferably in a law firm or professional services organization; including prior management/supervisory experience
• SHRM-CP/SCP certification or professional in Human Resources (PHR/SPHR) preferred
• General knowledge of federal, state, and local employment laws and practices, including compliance with Illinois employment laws and Chicago employment ordinances
• Demonstrated experience recruiting and understanding of best practices
• Strong understanding of benefits and compensation programs and other Human Resources programs

Technology:

• Experience with ATS and HRIS systems, preferably Workday
• Proficiency in Windows-based software and Microsoft Office Suite applications, including Word, PowerPoint, Excel, and Outlook as well as Adobe
• Exceptional computer skills with the ability to learn new software applications quickly
• Experience using firm-approved AI tools (e.g., Copilot, ChatGPT, or similar platforms) to support professional and managerial work, applying judgment to validate outputs and maintain accountability for final deliverables
• Models and promotes responsible AI use, including the adoption of emerging AI technologies, emphasizing privacy, confidentiality, and appropriate human oversight

Physical Requirements:

• While performing the duties of this job, the employee is occasionally required to move from their workstation or desk throughout the work area to work independently or with a team to meet with colleagues or supervisor and retrieve work assignments
• This position may also be sedentary and require the employee to sit for extended periods of time
• Requires manual dexterity to use a phone, enter data into a computer, handle objects, and use office equipment

The expected pay range for this position is:
$150,000 to $165,000 annually.

Actual pay will be adjusted based on experience, location, and other job-related factors permitted by law. Full time employees may be eligible for a discretionary bonus, health insurance with an optional HSA, short term disability, long term disability, dental insurance, vision care, life insurance, Healthcare and Dependent Care Flexible Spending Accounts, 401K, vacation, sick time, and an employee assistance program. Additional voluntary programs include: voluntary accident insurance, voluntary life, voluntary disability, voluntary critical illness and cancer insurance and pet insurance. Commuter and Transit programs may also be available in certain markets.

GT is an EEO employer with an inclusive workplace committed to merit-based consideration and review without regard to an individual’s race, sex, or other protected characteristics and to the principles of non-discrimination on any protected basis. ​

About Us

Global scale with street smarts

With 51 locations, Greenberg Traurig's global network provides the platform clients need to operate in today's legal marketplace. Our team is recognized by rankings in current Chambers & Partners Guides in jurisdictions and practices around the world, based on thousands of interviews with practicing lawyers and clients. In addition, Greenberg Traurig is proud to have more lawyers listed in The Best Lawyers in America than any other law firm, a position we have held since 2008.

IMPORTANT NOTICE: Fraudulent Job Ads

Greenberg Traurig (GT) is committed to ensuring a safe and transparent recruitment process. Please be advised of the following:

• Official Job Listings: All legitimate job opportunities with GT are posted here on our official website. GT job advertisements found outside our verified accounts with Lateral Hub, LinkedIn, Glassdoor, and Indeed should be treated with caution.

• No Fees Required: GT will never ask for payment for work equipment or network access. Also, there are no application fees. We do not ask for bank information or any form of monetary or financial compensation during the recruitment process. All job offers will be preceded by an interview with our hiring team.

• Verified Communication Only: While all official communications will come from a GT email address associated with GT’s domain (e.g., @gtlaw.com), we recognize that it is easy to spoof such communications to make them look like they are coming from GT. Therefore: before responding to an email purportedly from GT, contact your GT Recruiting Contact by phone to verify that the email is valid. Also, please verify the GT office address on our website before attending an interview.

We encourage all applicants to remain vigilant and exercise caution during the application process. If you encounter or suspect a fraudulent job posting or an individual falsely claiming to represent GT, please report it immediately to HRRecruit@gtlaw.com.

Thank you for your diligence and for your interest in joining Greenberg Traurig.

Firm History

From our humble beginnings in 1967 in South Florida, our focus has never been changed: serve clients better. Learn More

Engagement, Culture & Opportunity

Engagement, Culture & Opportunity

Since 1967, we’ve built our firm by welcoming attorneys and professionals from all backgrounds who share our drive and commitment to excellence. GT thrives on the passion and drive of our people, emphasizing merit, innovation, belonging, and collaboration first. This commitment has been at the center of our story since our founding and has been essential to our and our client’s success.

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Awards & Accolades

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