Tax Credit & Rebate Operations Coordinator

Job Description This is a remote position. Tax Credit & Rebate Operations Coordinator Solar Works Energy / EPEX Home Performance · Fully Remote · Temporary Part-Time · $20.00/hour Solar Works Energy and EPEX Home Performance are looking for an organized, detail-oriented administrative professional to help homeowners complete paperwork for New Mexico energy tax credits and utility rebates. This is not a tax preparation or tax advisory position. You’ll guide customers through the documentation process, gather required information, prepare application packages, and keep cases moving from start to finish. Position details Fully remote — must be available during Mountain Time business hours Temporary part-time (approx. 15–20 hours per week) $20.00 per hour · initial 90-day assignment with potential for extension What you’ll do Review completed projects for tax-credit/rebate readiness; verify documentation for completeness Contact homeowners to collect missing information or documents Prepare, organize, and submit application packets using company procedures Track application status, follow up on outstanding items, and maintain organized records Communicate progress to customers; work with project managers to resolve gaps; help improve processes What success looks like (first 90 days): an accurate queue of open applications, every case moving toward completion, prompt customer responses, complete packages with minimal errors, and accurate records throughout. Requirements Loves organization and attention to detail; enjoys solving administrative problems Excellent written and verbal communication; can juggle multiple cases without losing details Comfortable working independently; professional with confidential customer information Reliable internet, a dedicated home workspace, and availability during Mountain Time business hours A plus: insurance, mortgage/lending, title/escrow, healthcare admin, government/permit processing, utility rebates, construction/home-improvement admin, customer service/operations, or document-heavy admin work Benefits $20.00/hour, part-time (15–20 hrs/week), fully remote Initial 90-day assignment with potential for extension Support a growing New Mexico home-improvement & solar company To apply: submit your resume and a brief note covering (1) a role where you managed detailed paperwork or customer records, (2) your experience handling confidential information, and (3) your Mountain Time availability. Selected applicants will complete a short aptitude assessment, sent after you apply. Note to applicants: This is an official Solar Works Energy / EPEX posting. Verify all of our openings at solarworksenergy.com/careers. We never ask applicants to pay for equipment, training, or background checks, and we do not interview solely by text, WhatsApp, Telegram, or personal Microsoft Teams invitations.