Team Leader, B2B Sales

Job Title:

Team Leader, B2B Sales

Job Description

The Team Leader, B2B Sales is responsible for guiding and supporting the sales team to ensure performance goals are met. This position manages day-to-day operations by providing expertise, facilitating communication, and promoting a positive team environment. Additionally, the Team Leader oversees service delivery and ensures adherence to organizational standards and expectations.

Essential Functions/Core Responsibilities

• Lead team meetings to review performance metrics and set priorities to ensure alignment and focus on goals
• Monitor team performance and analyze sales data on a regular basis to identify trends and areas for improvement
• Coach team members through scenarios and real-time feedback to enhance selling techniques and customer engagement
• Resolve escalated customer issues promptly to maintain client satisfaction and uphold company standards
• Collaborate with stakeholders and product teams to stay updated on offerings and to align sales strategies with business objectives
• Develop and implement training programs for new team members to ensure they are equipped with the necessary skills and knowledge
• Conduct quarterly performance evaluations for team members to provide constructive feedback and set development goals
• Maintain accurate records of team activities and report on progress to upper management regularly to ensure transparency and accountability

Candidates Profile:

• Fluency in English C1.
• Minimum of 2 years B2B Sales experience is a must
• At least 1 year experience in sales leadership role is preferred.
• Willingness to work on a hybrid model from our office in Sofia 10-7 Monday - Friday
• Additional languages will be considered an advantage
• Digital Marketing knowledge will be considered a plus
• Highly motivated individual with skills to develop and coach team members to achieve performance expectations
• Work well under pressure and follow through on items to completion
• Strong communication skills, both written and verbal
• Ability to lead team in prioritization, and meeting timelines on deliverable
• Ability to mentor, coach and provide direction to a team of employees

Location: Hybrid

Location:

BGR Sofia - Advance Business Center

Language Requirements:

Time Type:

About Us

Mission:

Hi, we're Concentrix. We’re a global technology and services leader that powers the brands of the future. We help well-known brands — the ones you use every day — improve their businesses with technology and integrated solutions, in over 70 countries.

Company Overview:

We power the brands of the future.
Some call us a global technology and services leader.
But we’re so much more.

Human-centered, tech-powered, intelligence fuelled.
Every day we’re busy helping over 2000 of the world's best brands
solve their toughest business challenges.

Whether it’s……
designing game-changing brand experiences,
building and scaling secure AI technologies,
or building loyalty to drive revenue.

We’ve got them covered. But how?

We design, build, and run fully integrated, end-to-end solutions across the entire enterprise, at speed and scale.

We’re the strategic thinkers who designbrand-defining experiences.
The technologists & engineers who buildsmarter solutions.
And the operational experts who run it all and make it work seamlessly.

By integrating strategy & design with data & analytics, enterprise technology,
and digital operations.
You could say, at the heart of everything we do lies a commitment to transform the way companies connect, interact, and grow across the world and into the future.

Experience the power of Concentrix.

Concentrix CVG Corporation is an EEO/AA/M/F/Vet/Disability Employer.