Team Leader Workplace Technology

The Team Leader, Workplace Technology provides operational and technical leadership across the Workplace Technology section of the Information Services Division. The role leads technical staff to deliver reliable, customer-focused end-user technology services across the department, applying ITIL best-practice methodology to support consistent service delivery, effective lifecycle management, and continuous improvement.

Specialist/Technical Expertise/Qualifications

Highly desirable 

• Demonstrated Technical End User Support experience. 
• Formal qualification in IT Service Delivery - ITIL V4 Foundation, degree in Information Technology is desirable. 
• Use of ServiceNow Management Tool. 
• Experience working in an ITIL environment.  

This is an ongoing position. The work location for this position is flexible within Victoria with hybrid work arrangements available.

To be considered for this position, applicants are encouraged to submit a resume and cover letter (no longer than 2 pages) summarising their skills and relevant experience.

Please refer to the Key Selection Criteria provided in the Position Description, including the mandatory requirements.

How to Apply:

If you are a current DEECA employee, please apply via DEECA Careers.

Click the ‘Apply’ button and you'll be redirected to a new platform and create an account.

Applications close 11.59pm on Wednesday, 21 October 2026.

All applications must be submitted through the online portal. We are unable to consider email or manual applications at this time.

Other relevant information:

Preferred candidates will be required to undertake pre-employment screening, including a Declaration and Consent form and a Nationally Coordinated Criminal History Check.

To be eligible for appointment to this role, applicants will possess corresponding work rights for the advertised employment period. Appointment to an ongoing position is only available to an Australian/New Zealand citizen or an Australian Permanent Resident.

An inclusive, culturally safe and flexible workplace

DEECA fosters an inclusive workplace culture and is committed to a fair, accessible, and equitable recruitment process.

We strongly encourage Aboriginal and or Torres Strait Islander people to apply. We recognise the strengths, knowledge and perspectives First Nations people bring and DEECA is committed to a culturally safe and respectful workplace. If you need support to participate, please contact aboriginal.employment@deeca.vic.gov.au.

We support flexible working arrangements, including hybrid work, varied hours, part-time work and job sharing. For more information about our recruitment processes, visit applying for a role with us.