Technical Account Manager

Technical Account Manager Toronto Hybrid | Full-time About Creative Clicks Creative Clicks is a high-growth performance marketing company building and scaling data-driven digital products globally. We operate across 65+ countries, combining the speed of a startup with the scale of an international organization. Our teams move fast, think big, and are obsessed with results. About the Role We're looking for a Technical Account Manager who already speaks the language of performance marketing — CPI, ROAS, postbacks, and attribution aren't things you need to learn, they're things you live in day-to-day. This role sits at the intersection of client relationships and technical execution: you'll manage and grow a portfolio of advertiser accounts while owning the setup, optimization, and reporting infrastructure that keeps campaigns performing. If you're someone who can troubleshoot a tracking discrepancy in the morning, present campaign insights to a client in the afternoon, and build an automated reporting workflow before the end of the day, this role was written for you. What You'll Do Manage and grow a portfolio of advertiser accounts with a focus on CPI and mobile performance campaigns Own end-to-end campaign setup: uploading offers into our in-house tracking platform, configuring postbacks, and validating tracking accuracy with clients and internal teams Build and maintain automated reporting workflows that surface the right data to the right people — without manual effort every week Analyze campaign performance data to identify trends, flag issues early, and proactively recommend optimizations Execute Insertion Orders and work with the legal and sales team to ensure documentation is accurate and complete Establish competitive payouts aligned to traffic volume and campaign performance benchmarks Act as the technical point of contact for clients — translating complex tracking or platform issues into clear, actionable solutions Reconcile billing on a weekly, semi-weekly, and monthly basis, and coordinate with finance on outstanding accounts Collaborate cross-functionally with Growth, Product, and Tech to implement campaign changes and improvements What You Bring 2+ years of experience in account management, campaign management, or a similar role within performance marketing or affiliate marketing — this is non-negotiable Strong working knowledge of CPI campaign mechanics, mobile attribution, and tracking platforms (e.g. AppsFlyer, Adjust, Kochava, or similar) Hands-on experience with automation tools or reporting pipelines (e.g. Google Looker Studio, custom dashboards, or workflow automation) Confident with data: you can pull, interpret, and present campaign analytics without needing someone to translate it for you Proficient in Excel/Google Sheets — pivot tables, formulas, and data manipulation are second nature Strong attention to detail with the ability to manage multiple accounts and deadlines concurrently Clear communicator — you can explain a technical issue to a non-technical client and a strategic insight to a founder Nice to Have Experience with in-house tracking platforms or ad servers Familiarity with API integrations or basic scripting for reporting automation Background managing CPA, CPL, or CPS campaigns in addition to CPI Experience working with traffic sources such as Meta, TikTok, or programmatic networks What We Offer Competitive salary Hybrid working model (Amsterdam HQ) 25 vacation days A fast-moving, entrepreneurial team with real ownership and impact A culture of experimentation, continuous learning, and collaboration Additional Information This role is open only to candidates already residing in the Netherlands. Creative Clicks is proud to be a diverse and equal opportunity employer. Selection decisions are based solely on job-related factors.