Technical Account Manager-Inside Sales-Construction

Technical Account Manager-Inside Sales-Construction

About IMCD Group

IMCD Group, headquartered in Rotterdam, The Netherlands, is a leading global partner for the distribution and formulation of speciality chemicals and ingredients. IMCD is a strong, innovative business partner and solutions provider for producers of consumer, industrial and durable goods in multiple business sectors: Advanced Materials, Beauty & Personal Care, Coatings & Construction, Food & Nutrition, Home Care I&I (Industrial & Institutional), Industrial Solutions, Lubricants & Energy, and Pharmaceuticals.

In partnership with our suppliers, we offer a broad and deep product portfolio. With our over 80 application laboratories across 60 countries, we co-create formulations and offer solutions that allow our business partners to make products with a positive impact on the world of today and tomorrow. Our teams focus on providing commercial and operational excellence, using the best digital and logistics tools available to create a world of opportunity for our partners.

In 2025, with over 5,200 employees, IMCD realised revenues of EUR 4,779 million. IMCD N.V.’s shares are traded at Euronext Amsterdam (symbol: IMCD) and included in the Dutch ESG AEX index, as one of 25 companies within the AEX and AMX indices demonstrating best ESG practices.

Unleash a new element, Element [E]
IMCD has introduced a new, missing element to the chemical periodic table - Element [E]. For us, it stands for our Employees and their Entrepreneurial mindset, the driving force behind our success.

Technical Account Manager, Inside Sales

Work Location: Remote in the Cleveland and Philadelphia Areas Only.

No relocation fees provided at this time.

Position Summary

The Technical Account Manager, Inside Sales role blends technical expertise with sales acumen to manage client relationships, ensuring satisfaction by explaining complex products, solving technical issues, and identifying new sales opportunities within those accounts. This individual is accountable for executing sales functions in line with our Principal and Customer focused strategy, providing outstanding service, and driving business growth.

Essential Job Functions
 Maintain relationships with existing, core, and target customers at the required level to ensure the continuance of sales growth and customer satisfaction.

 Partner with Technical Account Managers, Principal Managers, and technical experts to identify upsell/cross-sell opportunities, generate new revenue, and expand existing accounts in designated territory.

 Respond promptly to all leads and write call reports.

 Address technical and business challenges, ensuring successful adoption and use of the product.

 Identify future revenue opportunities with new/existing customers, in conjunction with Regional or National Sales Manager.

 Identify and document decision makers, within customer/prospect organization, in order to start the sales process.

 Grows earnings per designated sales goals.

Qualifications
Education
 Bachelor’s degree required with a preferred area of study in Chemistry, Chemical Engineering, Materials Science, or related technical degree.

Experience
 0-2 years technical, lab, customer support, or inside sales experience.

Knowledge, Skills & Abilities
 Strong foundational product/application knowledge.

 Excellent written and verbal communication skills.

 Proficiency with Microsoft O=ice (MS Excel and MS PowerPoint in particular).

 Strong time management skills and the ability to prioritize work.

Preferred Qualifications
 Experience selling chemical or technical products.

 Experience with distribution sales and Construction background..

 Experience with Salesforce.

Work Environment & Physical Requirements
 This role is remote with a home office environment. Access to reliable internet is required.

 Limited travel expected for this position, with a minimum of 10%.

 This position has no supervisory responsibilities.

Other Duties
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.