Technical Analyst (Database Performance)

Who we are:

We are a software development company where people, passion, and technology come together to shape the future of real estate through our own innovative products.

Since opening our doors in 2010, our Cluj-Napoca office has grown into the second-largest Yardi location worldwide. As part of Yardi Systems, Inc., a global leader in real estate software, founded in 1984, we’re connected to a network of over 45 offices and 10,000+ colleagues across the globe. 

Our success is driven by a diverse team of more than 1,400 professionals, including software developers, marketers, consultants, data researchers, customer service specialists, and many more. Think you’d be a great fit? Join #TeamYardi.

Your impact: 

As a Technical Analyst, you'll help clients get the most out of Yardi's software solutions by investigating complex technical issues, analyzing system requirements, and identifying effective solutions.

You'll work closely with clients and internal teams, serving as an escalation point for challenging technical issues and helping improve system functionality and performance.

This hybrid role requires working from the office at least two days per week, so please take into account that you should be based in or near Cluj-Napoca.

What you'll bring along:

• Bachelor’s degree in Economics, Business, Computer Science, or related fields is required;
• Proficiency in SQL; experience with other programming languages is a plus;
• Fluency in English, with strong communication skills;
• Excellent analytical thinking, problem-solving, and independent decision-making skills;
• Ability to explain complex technical concepts to non-technical audiences;
• Strong organizational skills, with the ability to prioritize tasks and meet deadlines;
• Basic understanding of ERP systems and software development concepts;
• Familiarity with network configurations and associated peripherals.

What you'll do:

• Investigate and resolve complex application issues, serving as an escalation resource for client requests;
• Work closely with clients and internal teams to identify technical challenges and develop effective solutions;
• Analyze existing workflows, evaluate system requirements, and recommend improvements to optimize software functionality;
• Contribute to technical projects, internal training, and continuous improvement initiatives.

What you'll enjoy once you become part of the Yardi Romania team:

• A flexible hybrid work setup that blends the best of remote and office life.
• Up to $2,000 per year reimbursed for eligible learning and professional development expenses.
• 40 RON/working day meal tickets (taxable according to current legislation).
• Up to 26 vacation days to recharge your energy, based on tenure.
• Comprehensive private medical insurance (including dental care, physiotherapy & psychotherapy) for you and your dependents.
• Up to 20 days of EU remote work per year, subject to current policy.
• Annual salary review to keep it in line with your performance and industry changes.
• The possibility of a yearly bonus through our profit-sharing program.
• Life insurance for you & global travel insurance for you and your family.
• Currently granting a fixed monthly Work/Life Stipend for your well-being activities.
• Discounts at gyms, restaurants, and other service providers.
• All necessary equipment provided for both home and office setups.
• A modern, central workspace @ The Office in Cluj-Napoca, with an open-air terrace and game rooms to unwind.
• Fresh fruit, snacks, and specialty coffee available daily at the office.
• Engaging office events, themed parties, and team buildings.