Technical Application Specialist

Location: Contract Type: Regular Full-Time Area: Technical Assistance Req Id: 543764 Would you like to join an international team working to improve the future of healthcare? Do you want to enhance the lives of millions of people? Grifols is a global healthcare company that since 1909 has been working to improve the health and well-being of people around the world. We are leaders in plasma-derived medicines and transfusion medicine and develop, produce and market innovative medicines, solutions and services in more than 110 countries and regions. Location: Poland (Lower Silesian, Opole, Silesian and Lesser Poland Voivodeships) About the Role Grifols is looking for an experienced laboratory professional to join our Diagnostics team as a Technical Application Specialist supporting customers across Southern Poland. This position is ideally suited for candidates with a background in Medical Laboratory Science, Laboratory Diagnostics, Medical Analytics, Biotechnology or other Life Science disciplines who wish to combine their scientific expertise with customer-facing responsibilities. As a Clinical Application Specialist, you will act as a trusted partner to laboratory professionals, supporting the implementation, optimization and daily use of Grifols diagnostic solutions. You will work closely with laboratory managers, medical laboratory scientists and end users, helping them achieve the highest quality standards in routine diagnostic testing. This is not an IT, software development or engineering-focused position. We are seeking candidates with hands-on laboratory experience and a passion for supporting diagnostic professionals. --- Key Responsibilities · Provide scientific and application support for Grifols diagnostic instruments and assays. · Deliver customer training during instrument implementation and throughout the customer lifecycle. · Support laboratories in optimizing workflows, testing processes and operational efficiency. · Troubleshoot application-related issues remotely and on-site. · Build strong professional relationships with laboratory managers, medical laboratory scientists and healthcare professionals. · Collaborate closely with Sales, Service, Technical Support and Quality teams. · Participate in product launches, method implementation and continuous improvement initiatives. · Travel regularly to customer sites across Southern Poland. --- What We Are Looking For Required Qualifications · University degree in Medical Laboratory Science, Medical Analytics, Laboratory Diagnostics, Biotechnology, Biology, Biomedical Sciences or another relevant Life Sciences discipline. · Practical experience working in a clinical, hospital, blood bank, reference or diagnostic laboratory environment. · Understanding laboratory workflows, quality standards and diagnostic testing processes. · Strong communication and presentation skills with the ability to interact confidently with laboratory professionals and laboratory management. · Fluent Polish and good English communication skills. · Valid driving licence and willingness to travel extensively within the assigned territory. · Residence in Poland, preferably within or close to the supported region. --- Preferred Experience Candidates with experience in the following areas will be particularly welcome: · Immunohematology. · Blood Banking. · Transfusion Medicine. · Serology and blood group testing. · Blood Transfusion Centres. · Clinical laboratory automation. · Application support for diagnostic systems. · Customer training and laboratory staff education. --- We Will Also Consider Candidates From Other Diagnostic Specialties While experience in Immunohematology, Blood Banking or Transfusion Medicine is highly desirable, we also welcome applications from candidates working in other areas of laboratory diagnostics, including: · Clinical Chemistry. · Hematology. · Microbiology. · Molecular Diagnostics. · Immunology. · Clinical Pathology. · Other diagnostic laboratory specialties. If you have a strong laboratory background, experience working with diagnostic systems and a genuine interest in expanding your expertise into Transfusion Medicine and Immunohematology, we encourage you to apply. --- Why Join Grifols? You will become part of a global healthcare company dedicated to improving patient care and transfusion safety. This role offers a unique opportunity to combine your laboratory expertise with customer interaction, education and scientific support while working alongside some of Poland's leading laboratory and transfusion medicine professionals. You will receive specialized training and ongoing support to deepen your knowledge of Grifols technologies, Immunohematology and Transfusion Medicine. --- Important Note for Applicants This position requires previous experience in a medical or diagnostic laboratory environment and regular travel to customer sites within the assigned territory in Poland. Candidates with backgrounds exclusively in software development, information technology or non-healthcare technical support are unlikely to be a suitable match for this role. --- #LI-HJ1 #LI-Hybrid Location: EMEA : Poland : Home Office || EMEA : Poland : Warsaw : Polska Learn more about Grifols