Technical Business Analyst

You’re open to a change of direction and a new challenge.

Your innovative mindset is key to creating solutions to complex problems. Our systems drive our organisational success and underpin every journey our customers take. This is your opportunity to be part of an expert team who build and refine seamless technology experiences.

In this role, you'll:

Bridge business needs and technology solutions across complex enterprise environments. In this role, you will work closely with stakeholders, architects, engineers, and delivery teams to analyse business processes, document requirements, model data and integrations, and support the successful delivery of technology initiatives.
Key Responsibilities:
• Gather, analyse, and document business and technical requirements.
• Develop process maps, data flows, user stories, use cases, and acceptance criteria.
• Assess applications, integrations, APIs, and data models to identify gaps and improvement opportunities.
• Collaborate with architects, developers, testers, and product owners to deliver scalable and secure solutions.
• Support testing, defect resolution, change impact analysis, and business readiness activities.

For more information on this position and business unit, view the role description and information pack.

About you

You will have
• Experience in business analysis, requirements engineering, and process/data modelling (BPMN/UML).
• Understanding of integrations, APIs, enterprise applications, and cloud/on-premises environments.
• Strong stakeholder engagement, problem-solving, and communication skills.
• Tertiary qualifications or equivalent professional experience.

This is a Fixed Term Contract till 30/06/2027 with likely extension.

This is an excellent opportunity to contribute to large-scale, high-impact projects that support the future of transport across NSW

Who we are

Transport for NSW provides a safe, integrated, and efficient transport system. We connect people, communities and industry every day.

Join us

Our workforce is as diverse as the community we serve. If you’d like further information on our inclusion and diversity initiatives, visit Transport careers.