Technical Customer Success Manager

About Dreamdata: Dreamdata is the industry leader in B2B marketing attribution and revenue optimization. We're on a mission to help B2B marketing leaders finally connect their efforts directly to real revenue - solving a complex problem that has plagued the industry for years. Founded in 2019 by ex-Trustpilot (TRST:LSE) product and engineering leaders, Dreamdata was born from a real-world need, building the platform they always wished they'd had. We have achieved strong product-market fit and have driven triple-digit YoY growth. This momentum is now backed by a recent $55MM Series B funding round that’s fueling our continued global scale-up. The Opportunity As a Customer Success Manager at Dreamdata, you will shape the success journey for our customers. This position is perfect for individuals passionate about CS and data-driven results, offering the opportunity to help companies solve their most challenging problems around revenue and marketing attribution. You will become an expert on the Dreamdata platform and its integrations, supporting both existing customers and the sales team during pre-sales. If you’re excited about this opportunity, you might be the CSM we are looking for! This is initially a non-commercial role focused on being a day-to-day contact and strategic advisor, driving adoption and usage, and involves technical acumen as well as marketing expertise.