We're looking for a Technical Lead to drive the technical vision, architecture, and engineering excellence of our AI Platform, supporting MLOps, LLMOps, AgentOps, and AI solutions at scale.

This is a hands-on leadership role, combining technical strategy with active engineering contributions. You'll work closely with the Product Owner, AI Engineers, Data Scientists, and Infrastructure teams to ensure our platform is secure, scalable, reliable, and cost-efficient.

What you'll be doing

• Own the technical architecture and long-term vision of the AI Platform.
• Lead key design decisions and establish engineering standards and best practices.
• Design and build critical platform components and cloud infrastructure.
• Drive platform reliability, observability, security, scalability, and FinOps initiatives.
• Lead LLMOps and AgentOps engineering practices, including monitoring, governance, and operational excellence.
• Mentor engineers through design reviews, coaching, and technical leadership.
• Support backlog prioritization with technical feasibility, risk, and effort assessments.
• Partner with Architecture, Security, and Infrastructure teams on strategic initiatives.

Good fit if you have

• Extensive experience in MLOps, AIOps, platform engineering, or production AI systems.
• Previous experience as a Technical Lead, Staff Engineer, or Principal Engineer.
• Strong expertise in AWS and/or Azure cloud environments.
• Hands-on experience with:
  • Kubernetes & Docker
  • CI/CD pipelines
  • Infrastructure as Code (Terraform or similar)
  • Observability and monitoring tools
• Solid understanding of ML, LLMOps, AgentOps, RAG architectures, and AI lifecycle management.
• Strong Python skills.
• Experience mentoring engineers and driving technical excellence.
• Ability to communicate complex technical topics to both technical and non-technical stakeholders.
• Fluent English.

Nice to Have

• Experience with SageMaker, Azure ML, MLflow, or Kubeflow.
• Knowledge of Speech Analytics and conversational AI.
• Experience building AI Agents, Copilots, or GenAI solutions.
• FinOps experience for AI workloads.
• AWS, Azure, or Kubernetes certifications.
• Experience in regulated environments and AI governance.

Who You Are

• A hands-on technical leader who leads through influence and expertise.
• Passionate about scalable, reliable, and reusable platform solutions.
• Pragmatic and data-driven in decision-making.
• Committed to mentoring others and raising engineering standards.
• Skilled at balancing long-term architecture with short-term delivery needs.

Technology Environment

• Cloud: AWS, Azure
• Containers: Kubernetes, Docker
• CI/CD: GitHub Actions, GitLab CI, Azure DevOps
• IaC: Terraform
• Observability: Elastic or Helix
• AI Tools: SageMaker, Azure ML, MLflow, LangChain, Langfuse
• Language: Python

What Success Looks Like

• A clear, scalable AI platform architecture.
• Improved reliability, observability, and operational excellence.
• Well-managed technical debt and engineering standards.
• A stronger, more autonomous engineering team.
• Efficient and cost-optimized AI workloads.

This is an exciting opportunity to shape the technical foundation of AI at scale and play a key role in the evolution of a modern Data & AI platform.

Location: Madrid, Spain

Apply Today!

Interested in joining us? We'd love to hear from you.

For questions regarding this position, please contact: luka.jovovic@verisure.com

If you're not sure you meet every requirement, we encourage you to apply anyway. You may be a great fit for this role or another opportunity within our organization.

Verisure is an equal-opportunity employer and welcomes applicants from diverse backgrounds.

We believe diversity of thought, experience, and background strengthens our teams, drives innovation, and enables us to deliver better outcomes for our customers, colleagues, and communities.

We welcome applicants regardless of gender, age, disability, ethnicity, nationality, religion, sexual orientation, gender identity, or any other protected characteristic.

About Verisure

At Verisure, we do something amazing every day. By protecting what matters most, we change lives for the better.

We are the leading provider of professionally monitored security services in Europe and Latin America, serving millions of customers through innovative technology, professional monitoring, and exceptional customer service.

Our success depends on our people. Working at Verisure means being part of a fast-growing, industry-leading company with a strong entrepreneurial spirit, where innovation, collaboration, and impact drive everything we do.
www.verisure.com

About Us

We are Verisure – and we are Proud to Protect

Verisure is the leading provider of professionally-monitored smart alarms for residential households

and small businesses in Europe, and we are growing in Latin America. We trade as Verisure in most of the countries where we operate, and as Securitas Direct in Spain and Portugal.

We protect more than three million customers in 16 countries. Our business model integrates product development, design and sales with installation, outstanding service and a 24/7 professional monitoring solution. We protect people from intrusion, fire and flood - and we save lives.

We believe it is a human right to feel safe and secure.

It takes passionate people to protect

Protecting what matters most for our customers takes innovative technology and, above all, passionate people. People who are driven by our purpose. Every one of our 17,000 colleagues takes this responsibility to protect seriously. Every day, they demonstrate our DNA – the unique imprint we look for, nurture and unleash in every member of our Verisure family.

Our people strategy is clear: to create the best, winning team. We do this by finding and attracting the very best talent; by growing and nurturing the talent we already have; and by engaging our people around our vision, our strategy and our DNA.

And with more than 80% of our colleagues interacting with our customers every day, they personally deliver our customer promise: to protect what matters most.

Do you have what it takes to be Proud to Protect? Would you like to be part of the next phase of our successful growth story? We are looking forward to receive your application.