Technical Product Manager

What We Offer

EIM’s Technical Product Managers (TPMs) lead delivery of world-class technology-driven products for our customers. Leveraging proven experience and passion for healthcare, technology, and solving customer problems, this role develops a data-driven Technology Product strategy for domain, and lead a Technology Product development team to bring to life some of healthcare’s most promising opportunities in digital health, patient experience, personalized care, and healthcare operations.

As a high-performance TPM, the TPM must focus relentlessly on solving customer needs in impactful and measurable ways. Using data and analytics to support decisions, the TPM works extensively with end-users, internal customers, group leaders, cloud architects, product development engineers, and cybersecurity experts to define the customer problems, business opportunities, target objectives, and desired outcomes that your products address. Working backwards from the desired outcomes, the TPM drives definition, prioritization, and development of the product capabilities and features that are the most effective and feasible. The TPM constantly pushes the envelope toward strategic innovation, forward-thinking approaches, and potential commercialization.Drawing from prior expertise launching successful Beta and v1 products, the TPM must know how to learn quickly, pivot when needed, and accelerate tangible impact.

The TPM is a skilled facilitator and influencer who guides cross-functional teams in thorough yet fast product discovery, rapid prototyping and experimentation, and iterative-value product development. The TPM is a servant leader to teams and colleagues – setting the example, clearing roadblocks, facilitating team learning and growth, and ensuring continuously improving processes to maximize remarkable, timely, high-quality solutions.Digital Products and Services team members are responsible for securely managing information systems throughout their lifecycle, including knowing what information systems are within their scope of responsibility, understanding what sensitive data is stored, transmitted, or processed on those information systems, enforcing the security principles of least privilege and least functionality, knowing what events may constitute a cybersecurity incident, and understanding their role in security incident response activities.

*This is a Remote Position

What We're Looking For

• Education:
  • High School or GED, required.
  • 4 Year / Bachelors Degree in related field, preferred.
  • Related field. Will accept five (5) year's of experience in lieu of bachelor's degree
• Experience:
  • Minimum two years Technology Product Management. Will accept minimum of five (5) years' of experience in lieu of bachelor's degree, required.
  • 1 Year experience in Healthcare or related, required.
• Additional Skills/Requirements (required):
  • Product Lifecycle Experience: Full Product Development Lifecycle experience is required, including the ability to share specific examples of how experience supported but not limited to, the following:
    • worked with customers and dove deep with data to understand customer problems and business opportunities;
    • defined the product strategy that solved customer needs;
    • prototyped or experimented to learn, address risks, verify assumptions, and obtain early customer feedback;
    • prioritized and launched products that targeted specific outcomes;
    • measured product performance against target outcomes, and made needed adjustments in follow-on iterations.
  • Product Skills & Successes: Provide examples that demonstrate TPM Sr level work, such as:
    • Products shipped:
    • Who it’s for (customers/users/personas)
    • What it does (features/capabilities)
    • Why it matters (value/what problem it solves)
  • Outcomes delivered:
    • How many users impacted / How and how much impact
    • What new capabilities enabled / What new value created that didn’t exist before
    • What metrics moved the needle on (e.g., usage up XX%; adoption up YY%; conversions up ZZ%; time/steps saved by QQ%; etc.)
  • Product Decisions:
    • Examples of customer input and feedback via XYZ methods
    • Examples of strong command of the market and investment recommendations via…
    • How prioritized roadmap/features/tradeoffs by…
    • How justified/defended decisions with…
  • How inspired and led the Product Team:
    • Example of Product “North Star” by…
    • How incorporated the ideas and expertise of key stakeholders by…
    • How understood team member challenges and cleared roadblocks by…
    • How painted a clear picture of what success looks like via…
    • How ensured team was on-track and/or made adjustments by…
  • Technical Experience:
    • Proven experience delivering cloud-native technology products such as APIs, microservices, ML/AI-driven workflows, personalization or recommendation engines, big data pipelines, everything-as-code, everything-as-a-service, etc. is essential.
    • Extensive mobile or web application product development is also relevant.
    • Solid familiarity with modern security best practices.
    • Experience using product telemetry and observability.

What You'll Do

• Lead Product Discovery
• Lead Product Planning & Development
• Lead Collaboration with Development & Technical Teams
• Lead Product Launch
• Lead Product Operations
• Lead Product Performance & Business Reporting