Technical Product Owner

At EZCORP we are a growing team focused on creating and changing the pawn industry as we know it today. We believe that our platform enabled lending and e-commerce solutions will revolutionize our ability to attract, engage and service our customers across the United States, Mexico and Latin America. Join us now for an opportunity to be a part of a team that wants to provide access to short-term cash for every person – everywhere! The Company: Founded in Austin in 1989, EZCORP has grown into a leading provider of pawn loans in the United States, Mexico and Latin America. We are dedicated to satisfying the short-term cash needs of consumers who are both cash and credit constrained and providing an industry-leading customer experience. What’s in it for you: Ground Floor opportunity with EZCORP, a company with a start-up, purpose-driven mentality where innovative and agile problem solving are part of our DNA along with competitive compensation and benefits. Address: Guatemala The Technical Product Owner partners with technical product managers and engineering teams to translate business product strategy into technical execution. Writes user stories independently using Given-When-Then (Gherkin) format and applies AI tools systematically to accelerate delivery. Coaches teammates on effective AI-augmented practices. ESSENTIAL DUTIES & RESPONSIBILITIES: AI-Augmented Delivery Demonstrate active AI fluency — use AI assistants (GitHub Copilot, Claude, or equivalent) as a daily co-engineer for code generation, test creation, documentation, and learning. Apply AI tools systematically to accelerate engineering work — code generation, automated test creation, refactoring, and code review. Use AI to accelerate research, requirements analysis, and stakeholder communication. Coach teammates on effective AI-augmented practices and contribute to team conventions for AI use. Validate AI-generated outputs before accepting them into deliverables. Requirements & Story Writing Partner with technical product managers and business stakeholders on requirements gathering and analysis. Write user stories independently using Given-When-Then (Gherkin) format with clear behavioral context (Given = initial state/preconditions, When = actions/triggers, Then = expected outcomes). Define acceptance criteria covering happy paths, common edge cases, and error conditions. Document dependencies, integration points, and validation rules clearly for development teams. Support user research and product validation activities. Track product metrics and support data-driven product decisions. Stakeholder Engagement Participate in and contribute to requirements discovery sessions with business stakeholders. Communicate sprint progress, story status, and delivery risks to relevant stakeholders. Support sprint reviews by demonstrating completed work and gathering stakeholder feedback. Build effective working relationships across business and engineering teams. Mentorship & Growth Provide guidance to Associate TPOs on GWT story writing, requirements best practices, and agile delivery. Participate actively in communities of practice for product owners. Contribute to team templates, standards, and shared documentation. Seek coaching from Senior TPOs to develop toward the next level of practice. EDUCATION & EXPERIENCE: Required 2–4 years of business analyst or product analyst experience. Strong analytical and communication skills. Working knowledge of Given-When-Then (Gherkin) story writing and agile delivery practices. Bachelor’s degree or equivalent experience. Preferred Working proficiency with Jira, Confluence, or Azure DevOps. Experience with BDD tools (Cucumber, SpecFlow, or Behave). Familiarity with AI-assisted development tools (GitHub Copilot, Claude, or equivalent). CSPO or equivalent agile certification. EZCORP is an Equal Opportunity Employer