Technical Program Manager

Introduction Are you searching for an opportunity to play a key role in driving the dramatic growth of a highly successful software company? At Poppulo, we’re working on what’s next in communications and workplace technology. As a leader in this industry, we understand that meaningfully reaching every employee is hard. And so is managing office space in a hybrid world. And so is improving the customer and guest experience. We exist to make each of these things easier. We exist to bring harmony to our customers. And we do that at enterprise scale. Our omnichannel employee communications, customer communications, and workplace experience platform is trusted by over 6,000 organisations today, reaching more than 35M employees and delivering content to 500,000+ digital signs. We know there’s no such thing as a “perfect" candidate - we’re all a work in progress and are growing new skills and capabilities all the time. We encourage you to apply for a position with Poppulo even if you don’t meet 100% of the requirements. We believe in fostering an environment where there is a diversity of perspectives, in hopes that we can all succeed. Job Summary As part of Poppulo’s recently established Technical Program Management team, this role offers the opportunity to help shape how we deliver strategic initiatives across Product and Technology. The Technical Program Manager will partner with Product, Engineering, Operations, and Business teams to enable scalable execution, operational excellence, and cross-functional alignment. This role is responsible for delivering strategic programs, improving delivery practices, increasing portfolio visibility, and enabling successful business outcomes. We are looking for an experienced Technical Program Manager who excels in a dynamic SaaS environments, is comfortable working through ambiguity, and can independently drive complex initiatives from planning through delivery. Key Responsibilities Manage the planning and delivery of complex cross-functional programs from initiation through completion. Develop and maintain program plans, schedules, milestones, risks, and deliverables to ensure successful execution. Align stakeholders on program scope, objectives, priorities, and delivery outcomes. Enable program execution by proactively identifying risks, resolving issues, and maintaining momentum. Support operational readiness, change management, stakeholder communications, and adoption activities. Facilitate cross-functional discussions to solve complex business and technical challenges. Create dashboards, status reports, and executive presentations to communicate program progress and key decisions. Promote continuous improvements in delivery processes, governance, and operational efficiency. Education and Experience 8+ years of professional experience, including 5+ years in Technical Program Management, Program Management, or a similar role. Bachelor's degree in computer science, engineering, or related technical discipline. Experience delivering complex SaaS products or platforms in high-growth software environments. Proven program management experience, including planning, execution, risk management, and dependency management. Proven ability to manage cross-functional initiatives and influence stakeholders without direct authority. Experience partnering with Product, Engineering, Operations, and Business teams. Excellent communication, presentation, and stakeholder management skills. Excellent data-informed, problem-solving, and organisational skills, with the ability to make data-driven decisions. Good understanding of Agile software development methodologies. Experience working across globally distributed teams and managing multiple priorities in a dynamic environment. Experience supporting transformation, integration, or operational improvement initiatives is an advantage. Experience delivering or supporting software solutions in cloud environments. Familiarity with Microsoft Azure is preferred; experience with AWS, Google Cloud Platform, or other major cloud platforms is also considered. Familiarity with AI-enabled tools and workflows is desirable. Who We Are We are a values-driven organisation that encourages our employees to bring their authentic selves to work every day and empowers everyone to make a tangible impact on our products, clients, and culture. We offer a dynamic environment with driven, fun, and flexible individuals who thrive on challenge and responsibility. This is an opportunity to contribute to our culture and join a company that’s on the move. We live the Poppulo values each day, as they are key to everything we do. Bring Your Best Self We show up authentically, are self-aware and always strive to be better. See it. Own it. Solve it. We proactively innovate and solve for our customers and each other. We set an example with high standards for our work. We foster a culture of learning, acknowledging our successes and our failures. Together We’re Better We value and celebrate our diversity. We learn from others, respecting their expertise, and focus on building trust. That's what makes us a team. Named a Great Place to Work in 2015, 2016, 2017, 2018, 2019, 2020, and 2021, we are a fast-growing global technology company, with offices in Ireland, the US, and the UK. Poppulo is an equal opportunity employer. We are committed to protecting your privacy. For details on how we collect, use, and protect your personal information, please refer to our Job Applicant Privacy Policy.