Technical Program Manager

About the Role

Maleda Tech is seeking a Technical Program Manager to drive execution across a portfolio of business-critical programs for a leading online marketplace. You will be embedded within a core engineering organization, supporting the systems that govern how customers on both sides of the platform manage bookings, changes, cancellations, and service delivery. Working directly with Engineering, Product, Design, and Data Science, you will ensure features ship on time, dependencies are surfaced early, and teams move with clarity and purpose.

Key Responsibilities

• Own program execution for cancellations, reservations, and services initiatives; track milestones, surface risks, and drive resolution across Web, iOS, and Android engineering teams
• Partner with Engineering Managers, Tech Leads, and Product Managers to align roadmaps, sequence work, and keep cross-team dependencies visible and unblocked
• Drive delivery of key workstreams, including cancellation policy systems, reservation management flows, customer service tooling, and related trust and support infrastructure
• Run regular program cadences (standups, cross-functional syncs, stakeholder updates) to keep progress visible and escalate issues appropriately
• Identify and mitigate technical and execution risks before they become blockers
• Contribute to bi-annual product release planning by managing assigned workstreams through the full product lifecycle
• Translate complex technical work into clear status communications for engineering directors and senior leadership

Qualifications

Required

• 7+ years of Technical Program Management experience with a track record of driving cross-functional software programs to completion
• Experience working on consumer-facing product surfaces
• Ability to understand and reason about technical systems, including frontend/backend integrations and multi-platform delivery (Web, iOS, Android)
• Strong stakeholder management skills; able to lead through influence without direct authority
• Comfort operating in ambiguity; able to create structure and keep programs moving
• Excellent written and verbal communication; able to synthesize complex tradeoffs and present at the right level for any audience

Preferred

• Experience with reservations, cancellation flows, customer service tooling, or trust and safety systems
• Experience with high-scale consumer platforms

Key Details

• Start Date: October 13, 2026
• Duration: Through February 13, 2027 (approximately 4 months, with potential for extension)
• Location: Remote (within the U.S.)
• Work Schedule: Full-time, 40 hours per week
• Pay Rate: $75 - $89/hour + benefits (medical, dental, vision, 401K)
• Work Authorization: Must be authorized to work in the U.S. without sponsorship.
• Engagement: Contract role through Maleda Tech.