Technical Program Manager V

What You’ll Do Avalara is looking for a Senior Technical Program Manager to drive execution excellence across a complex, distributed integration ecosystem spanning 20+ teams globally . This is a high-impact, urgent role focused on strengthening SDLC hygiene, KPI governance, and cross-team coordination . You need to Own and drive end-to-end program execution across multiple distributed engineering teams Establish and enforce strong SDLC and Agile practices to improve delivery predictability Define, track, and drive KPIs and operational metrics across programs Act as the central point for cross-functional coordination and stakeholder alignment Leverage AI tools and automation (e.g., Cursor, intelligent workflows/agents) to enhance productivity and efficiency Proactively identify gaps and roll up sleeves to execute , not just manage #LIRemote The role is based Remote – India (with flexibility to collaborate across time zones) What Your Responsibilities Will Be 5-10+ years of experience in Technical Program Management or similar roles Experience working in product-based companies (mandatory) Strong understanding of SDLC, Agile methodologies, and distributed team execution Technical acumen (engineering background preferred or equivalent hands-on understanding) Proven ability to manage high-visibility programs and global stakeholders (especially US teams) Demonstrated ownership mindset, stability, and strong collaboration skills Passion for AI-driven productivity and process innovation What You'll Need to be Successful Technical Fluency & System Design Standard Decompose large systems into components, services, APIs, data flows, and dependencies. Reason for scaling constraints, latency, reliability, and failure of handling. Identify the integration of contracts and articulate required parameters and error behaviors. Translate architectural discussions into execution plans with clear milestones and trade-offs. Ask structured technical questions that expose hidden assumptions before execution begins. Scope of Ownership Drives large cross-organizational initiatives impacting product direction, platform health, or operational maturity. Ensures all initiatives and roadmap items are explicitly tied to measurable business KPIs. Technical Depth Strong system-level reasoning. Capable of evaluating trade-offs across architecture, scalability, and reliability domains. Execution Discipline Designs and standardizes scalable execution mechanisms adopted across departments. Institutionalizes measurable delivery targets (e.g., >85% milestone adherence) and post-launch tracking including uptime, defect trends, and adoption signals. Influence Partners directly with senior leaders. Provides executive-ready risk framing and data-backed updates. Impact Elevates organizational performance through measurable program outcomes and sustained delivery under ambiguity. Delivers validated business KPI impact with documented post-launch performance results. Avalara is an AI-first Company AI is embedded in our workflows, decision-making, and products. Success here requires embracing AI as an essential capability. You’ll bring experience using AI and AI-related technologies, ready to thrive here. You’ll apply AI every day to business challenges - improving efficiency, contributing solutions, and driving results for your team, our company, and our customers. You’ll grow with AI by staying curious about new trends and best practices, and by sharing what you learn so others can benefit too. How We'll Take Care of You Total Rewards In addition to a great compensation package, paid time off, and paid parental leave, many Avalara employees are eligible for bonuses. Health & Wellness Benefits vary by location but generally include private medical, life, and disability insurance. Inclusive culture and diversit y Avalara strongly supports diversity, equity, and inclusion, and is committed to integrating them into our business practices and our organizational culture. We also have a total of 8 employee-run resource groups, each with senior leadership and exec sponsorship. What You Need To Know About Avalara We’re defining the relationship between tax and tech. We’ve already built an industry-leading cloud compliance platform, processing over 54 billion customer API calls and over 6.6 million tax returns a year. Our growth is real - we're a billion dollar business - and we’re not slowing down until we’ve achieved our mission - to be part of every transaction in the world. We’re bright, innovative, and disruptive, like the orange we love to wear. It captures our quirky spirit and optimistic mindset. It shows off the culture we’ve designed, that empowers our people to win. We’ve been different from day one. Join us, and your career will be too. We’re An Equal Opportunity Employer Supporting diversity and inclusion is a cornerstone of our company — we don’t want people to fit into our culture, but to enrich it. All qualified candidates will receive consideration for employment without regard to race, color, creed, religion, age, gender, national orientation, disability, sexual orientation, US Veteran status, or any other factor protected by law. If you require any reasonable adjustments during the recruitment process, please let us know.