Company Description FXC Inc. provides a comprehensive range of network solutions, including Layer 2 and Layer 3 Ethernet switches and fiber optic CWDM systems. The company focuses on delivering reliable, FXC-branded products that support efficient and secure communications across diverse environments. FXC’s mission is to use its networking tools to promote effective communication, mutual understanding, and respect worldwide. Applicants can expect to join a technology-driven organization committed to quality, innovation, and global connectivity.
Role Description This is a full-time Technical Sales Engineer role based in Tokyo, offered in a hybrid work arrangement that allows some work from home. The Technical Sales Engineer will identify customer needs, propose suitable FXC network solutions, and provide pre- and post-sales technical support. Day-to-day responsibilities include preparing and delivering product presentations and demonstrations, responding to technical inquiries, and collaborating with internal teams to develop proposals and quotations. The role also involves maintaining relationships with existing clients, supporting sales activities, assisting with solution design, and gathering customer feedback to inform product and service improvements.
Qualifications
- Strong Technical Sales and Sales Engineering skills to understand customer requirements and position appropriate FXC solutions.
- Experience in Technical Support, including troubleshooting network systems and assisting customers with implementation and configuration.
- Effective Communication skills to explain complex technical concepts clearly to both technical and non-technical stakeholders.
- Sales skills to manage pipelines, support account growth, and contribute to revenue targets.
- Knowledge of Ethernet switching, fiber optics, and IP networking; familiarity with Layer 2/Layer 3 technologies is highly beneficial.
- Bachelor’s degree in engineering, computer science, or a related technical field, or equivalent practical experience.
- Ability to work in a hybrid environment, manage time effectively, and collaborate with cross-functional teams.
- Business-level proficiency in Japanese, English language skills are an advantage for Abroad customer interactions.