Technical Sales Representative

Company Description Pan Abrasives has been a key partner to the surface preparation and finishing industry since 1973, offering a comprehensive supply program to meet both local and regional requirements. With ready stock in Singapore and Malaysia, the company supports customers as a reliable “One Stop Local Supply Source” for abrasives and related products. Pan Abrasives works through experienced sales and service personnel who are readily accessible and focused on responsive customer support. The company values long-term relationships, technical expertise, and dependable service to help customers optimize their operations.
Role Description This is a full-time remote role for a Technical Sales Representative. The person in this role will identify and develop new business opportunities, manage existing accounts, and promote Pan Abrasives’ products and solutions to customers in the surface preparation and finishing industry. Day-to-day responsibilities include conducting virtual sales meetings and product presentations, understanding customer technical requirements, preparing quotations, and following up on inquiries through phone, email, and online channels. The Technical Sales Representative will work closely with internal teams to coordinate delivery, troubleshoot product issues, and ensure high levels of customer satisfaction. The role also involves maintaining accurate sales records, providing regular activity and pipeline reports, and staying current on product developments and industry trends.
Qualifications

• Strong Technical Sales and Sales skills to understand product applications and drive revenue growth.
• Customer Service and Communication skills to build relationships, respond to inquiries, and resolve issues effectively.
• Experience delivering Training or product demonstrations to help customers use solutions safely and efficiently.
• Ability to work independently in a remote environment, manage time effectively, and handle multiple accounts and tasks.
• Familiarity with industrial or manufacturing environments; experience in abrasives or surface preparation is an advantage.
• Proficiency with CRM systems and common office software for tracking leads and preparing proposals.
• Bachelor’s degree or diploma in engineering, business, or a related field, or equivalent practical experience.
• Willingness to collaborate across teams and continuously learn about new products and applications.