Technical Solutions Consultant

Title: Technical Solutions Consultant

Job Description:

The technical solutions consultant is responsible for the implementation of the clients' products via all delivery channels (e.g., XML, Web Services, hosted web application) for clients across all risk verticals as well as providing third-level escalation support to create, sustain, and enhance client-generated revenue. These activities may include providing technical and business process-related consulting services directly to clients, specific support for, and liaison with the following: sales, product, and support teams; other relevant internal staff; and post-production transition support. The technical solutions consultant should demonstrate acumen in the relevant products (including software and hardware as applicable), knowledge of common industry practices, and possesses high proficiency with tools, processes, and methods required to execute duties as described above. The professional services consultant must have a very client-focused approach with the ability to communicate effectively with a high degree of professionalism suited for client contacts within financial and corporate institutions and must have exceptional analytical skills with the ability to influence strategy and direction of the clients procedural processes in operations and compliance when appropriate. The professional services consultant can represent the team in targeted meetings and should also have the skills to mentor less experienced or knowledgeable internal and external team members.

Accountabilities:

1. Provides technical integration and consulting services directly to external clients, sales teams, and other support staff for financial services, collections, healthcare, government, law enforcement and insurance verticals for business services products.

2. Share product knowledge, best practices, and technical examples with clients in order to advance implementation completion. Conduct analysis and apply problem-solving skills to determine root cause of issues. Collaborate with, engage and escalate to appropriate resources when necessary to get issues addressed. Own correspondence with Sales and client until issue is resolved.

3. Provides installation, implementation and configuration support, while keeping implementation project plans up to date.

4. Communicates technical terms to internal and external clients of varying levels of technical understanding.

5. Utilizes technical expertise in providing 3rd-level support to clients.

6. Conducts technical presentations and product demonstrations regarding integration with the clients products.

7. Participates in departmental projects that improve the productivity of the team.

8. Completes required training and skill development to support the client base, individual developmental needs, team objectives, department goals, and company initiatives.

9. Maintains a detailed understanding of databases, programming, search technologies, and web technologies.

10. Continues building on best practices for improved client satisfaction, while looking for opportunities and submitting ideas to improve team effectiveness and productivity in working with Sales, clients, and Web Service solutions.

11. Other duties as assigned.

Qualifications:

1. Education: BA/BS degree or equivalent experience in a related field.

2. Travel: Ability to travel up to 25% of the time.

3. Industry Experience: Minimum of 5-9 years, including exposure to Financial Compliance.

4. Client Service Orientation: Uses data quality concepts and tools to resolve issues, valuing client needs as a high priority.

5. Problem Solving & Judgment: Expert analytical skills, capable of understanding complex business problems and developing solutions.

6. Product Knowledge: Strong familiarity with risk and compliance products and a hands-on technical problem-solving approach.

7. Presentation Skills & Communication: Advanced ability to communicate technical concepts to both technical and non-technical audiences.

8. Leadership: Demonstrated ability to set direction, motivate, and align teams effectively.

9. Teamwork: Strong team collaboration skills, soliciting input and managing conflict effectively.

10. Technical skills: Working knowledge and/or specialized understanding of:

Software Development Life Cycle

Windows and Linux Operating Systems

RDBMS (SQL Server/Oracle/DB2) and SQL

Webphere/Tomcat/Weblogic

RabbitMQ /IBM MQ

SOAP/REST web services and XML

Elastic Search

MS Office (word, excel, powerpoint)

Programming (Powershell, Java, python, etc.)

Producing technical documentation

Additional Skills & Qualifications

Any experience with Elastic Search is a plus. Strong configuration, troubleshooting and Operating systems experience is a must.

Experience Level

Intermediate Level

Job Type & Location

This is a Contract position based out of Dayton, OH.

Pay and Benefits

The pay range for this position is $45.00 - $55.00/hr.

Individual compensation offered for this position within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: Medical, dental & vision Critical Illness, Accident, and Hospital 401(k) Retirement Plan Pre-tax and Roth post-tax contributions available Life Insurance (Voluntary Life & AD&D for the employee and dependents) Short and long-term disability Health Spending Account (HSA) Transportation benefits Employee Assistance Program Time Off/Leave (PTO, Vacation or Sick Leave)

Workplace Type

This is a fully remote position.

Application Deadline

This position is anticipated to close on Oct 9, 2026.

About TEKsystems

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

About TEKsystems and TEKsystems Global Services

Were a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. Were a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. Were strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. Were building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

San Francisco Fair Chance Ordinance: Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.

Massachusetts Lie Detector: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.