Technical Support Analyst (fluent Italian/German/French/Dutch with English)

French Speaking Technical Support Specialist 📍 Location: Budapest or Debrecen, Hungary 🏢 Work Model: Onsite 🕒 Schedule: Monday–Friday, full-time 🌐 Languages: French (C1) and English (B2+) Use Your French Skills in an International Technology Environment Are you fluent in French and English and looking for a stable full-time role in an international environment? Join a multilingual customer support team supporting customers of leading global technology brands. In this role, you will communicate with customers via phone, email and chat, helping them with product-related questions, troubleshooting, order support and general inquiries. This is a full-time onsite position in Budapest or Debrecen with a structured onboarding program, weekday working schedule and long-term career opportunities. We welcome applications from both EU and non-EU candidates who already hold a valid Hungarian work permit and residence permit. What You Will Do Provide customer support through phone, email and chat channels Assist customers with product and service-related questions Support order processing and order-related inquiries Troubleshoot technical and non-technical issues Handle customer complaints professionally and efficiently Escalate complex cases to the appropriate internal teams when necessary Ensure high-quality customer experience in every interaction Maintain accurate records of customer interactions Collaborate with colleagues and internal stakeholders to resolve customer issues What We Are Looking For Fluent French language skills (C1 level or higher) Good command of English (minimum B2 level) Excellent communication skills, both written and verbal Customer-focused mindset and problem-solving attitude Ability to work in a fast-paced environment Strong attention to detail and organizational skills Confidence using digital tools and computer systems Previous customer service, technical support or contact center experience is an advantage Interest in technology and consumer electronics is considered a plus What We Offer Opportunity to work with internationally recognized technology brands Structured onboarding and training program Supportive and multicultural working environment Daily use of French and English language skills Stable Monday–Friday schedule No night shifts Long-term career opportunities Employee benefits package after the probation period Important Information Full-time employment Onsite work only Locations: Budapest and Debrecen Monday–Friday working schedule Candidates must have the legal right to work in Hungary or hold a valid Hungarian work permit If you enjoy helping customers, solving problems and using your language skills every day, we would love to hear from you.