Technical Support Engineer

Nomex® – Technical Support Engineer Location: Brazil (Barueri) Travel Requirement: ~50% (Domestic) Languages: Fluent in English and Portuguese, Spanish can be a plus. You can find Arclin everywhere. Our technologies make homes and transportation safer, help crops flourish, keep water clean, protect first responders and members of the military, and preserve the purity of essential pharmaceuticals. These vital, everyday products can't fail, and we’re here to give the world an extra layer of performance and peace of mind. With ~4,000 team members across more than 30 global manufacturing facilities, we operate with the scale to make a global impact and the agility to solve complex challenges at the molecular level. Rooted in scientific discovery and innovation, Arclin’s materials redefine performance across industries—from Firepoint®’s patented intumescent technology that helps stall flames and save lives to the iconic Kevlar® and Nomex® brands trusted to protect those who serve, stren gthen aerospace and industrial systems, and perform where reliability and safety are top of mind. As we expand our mission‑critical materials portfolio and shape the next era of performance technologies, we’re looking for people who want to grow, lead, and solve the challenges others can’t. Together, we’ll advance the innovations that keep the world moving. Because at Arclin, our people are truly Vital Beyond Measure. Nomex® is a global leader in delivering trusted solutions that protect people, infrastructure, and the environment. With iconic brands like Kevlar® and Nomex®, we are committed to innovation, sustainability, and fostering a culture of inclusion and respect. As part of the strategic transformation of our Aramids business , we are investing in the future and expanding our technical capabilities in Brazil. We are seeking a Technical Support Engineer to join our team and support the Nomex® product line , focusing on technical sales support across the country. This is a customer-facing role that requires strong technical expertise, excellent communication skills, and the ability to collaborate across diverse internal and external stakeholders. The ideal candidate will have a background in Textile Engineering , Chemical Engineering , or a related field, and will be passionate about delivering value through innovation and technical excellence. Key Responsibilities: Act as the primary technical contact for Nomex® applications in Brazil supporting customers, sales teams, and channel partners. Provide expert technical support, including product recommendations, troubleshooting, and performance validation. Lead customer trials, product demonstrations, and technical workshops/webinars. Collaborate with regional and global teams to align technical strategies and share best practices. Manage technical projects, including testing, documentation, and reporting. Build and maintain strong relationships with internal stakeholders (Sales, Marketing, R&D, Regulatory) and external partners (OEMs, converters, end-users). Stay informed on market trends, customer needs, and competitive technologies. Qualifications: Bachelor’s degree or higher in Textile Engineering it’s a plus, or related discipline like Chemical Engineering , mechanical engineering. Experience in technical support, application development, or product engineering—preferably in industrial textiles or protective materials. Strong project management skills and ability to coordinate across multiple stakeholders. Excellent communication skills in English and Portuguese (Spanish is a plus). Proficiency in Microsoft Office and familiarity with project management methodologies (Agile, Waterfall, etc.). Willingness to travel domestically up to 50% of the time. Self-driven, collaborative, and customer-focused mindset. Why Join Us? At Nomex®/Kevlar® business, you’ll be part of a purpose-driven team that values innovation, safety, and sustainability. With recent changes in our Aramids business, we are actively investing in growth and building a stronger future. This is a unique opportunity to contribute to a dynamic and evolving business, work with cutting-edge materials, and grow your career in a supportive and inclusive environment.