Technical Vehicle Launch Manager

Worldwide, the Volkswagen Group has a long tradition of dramatic innovations. The Volkswagen Group with its headquarters in Wolfsburg, Germany is one of the world’s leading automobile manufacturers and the largest carmaker in Europe. The Group comprises twelve brands from seven European countries: Volkswagen Passenger Cars, Audi, SEAT, ŠKODA, Bentley, Bugatti, Lamborghini, Porsche, Ducati, Volkswagen Commercial Vehicles, Scania and MAN Brief Role Description This position is a career level 20P and is located in Reston, VA with a role classification of Hybrid. Oversee HQ validation process and steer new vehicle market entry from a technical point of view Receive, review and approve all technical support requests from dealer net Support dealer net in fault finding process Document all support activities accurately in LIASS Receive, review technical goodwill requests Establish and update region relevant After Sales procedures Monitor dealer workshop service level and report deficits Possible Tasks within this Role Vehicle validation process – 50% of time spent Goal: Follow validation process Follow the new vehicle validation process at Lamborghini SPA and collect relevant information from R&D, Logistics, Production, Quality and Commercial to steer a successful market entry Communicate market specific requirements and changes Manage specific technical aspects of launch vehicles during market entry and report to relevant departments at Lamborghini SPA Establish time frame and measurements for launch period Participate in all launch dynamic launch events and provide detailed reporting Helpline Management – 30% of time spent Goal: Timely processing of dealer requests via LIASS system Support authorized assigned Lamborghini dealers to diagnose vehicles in order to minimize car down time and accelerate repairs that are compliant with Lamborghini warranty policies and processes Complete analysis of causes for product quality and improvements Oversee technical goodwill requests Legal Case Support – 10% of time Goal: Technical case support given to parties involved Prevent and support legal cases/customer complaints from a technical perspective Monitor and assess dealer technical readiness and repair quality Training – 10% of time Goal: Stay up to speed with current technologies Stay abreast of the technology of existing and upcoming Lamborghini vehicles Participate in all available training modules Qualification requirements 7 - 10 years Automotive Experience Education Required Automotive Technical Degree Desired Bachelor’s degree with automotive emphasis Skills Proven track record of analytical and conceptual thinking and implementation Proven problem-solving abilities Attention to detail and process orientation Strong work ethic with internal motivation to succeed and support others Ability to problem solve and prioritize Forward-thinking with ability to work effectively with minimal direction A great attitude and proven ability to be an effective business partner, team player, and collaborator Partners at all levels of the organization, with ability to negotiate and influence to achieve results Ability to understand automotive service retail business, procedures and data Specialized Skills Required Strong overall automotive technical knowledge Knowledge and expertise in ODIS, Onboard Diagnosis Information System Excellent communication skills Understand automotive Sales/ After Sales processes Desired Deep knowledge of automotive technology Fluent in Italian (writing, speech) Basic skills in Spanish, German Compensation Data Salary range is dependent on factors such as geographical differentials, industry-based experience, skills, training, credentials, and other qualifications. In the state of Virginia, the salary range is $111,000 - $178,700. Volkswagen Group of America is an Equal Opportunity Employer. We welcome and encourage applicants from all backgrounds, and do not discriminate based on race, sex, age, disability, sexual orientation, national origin, religion, color, gender identity/expression, marital status, veteran status, or any other characteristics protected by applicable laws. This role description is a guideline and does not create contractual rights between the Company and any of its applicants. The Company does not enter into any type of employment contract, implied or written, with its applicants regarding job security. This Organization participates in E-Verify. We maintain a drug free workplace and perform pre-employment substance abuse testing. Job ID: 29117 Company: Automobili Lamborghini America, LLC Location: Department: Sales & Aftersales Career Level: Professionals Working Model: Full-time Contract Type: Unlimited Remote Working: According to company policy Posting Date: Aug 4, 2026 Worldwide, the Volkswagen Group has a long tradition of dramatic innovations. The Volkswagen Group with its headquarters in Wolfsburg, Germany is one of the world’s leading automobile manufacturers and the largest carmaker in Europe. The Group comprises twelve brands from seven European countries: Volkswagen Passenger Cars, Audi, SEAT, ŠKODA, Bentley, Bugatti, Lamborghini, Porsche, Ducati, Volkswagen Commercial Vehicles, Scania and MAN Brief Role Description This position is a career level 20P and is located in Reston, VA with a role classification of Hybrid. Oversee HQ validation process and steer new vehicle market entry from a technical point of view Receive, review and approve all technical support requests from dealer net Support dealer net in fault finding process Document all support activities accurately in LIASS Receive, review technical goodwill requests Establish and update region relevant After Sales procedures Monitor dealer workshop service level and report deficits Possible Tasks within this Role Vehicle validation process – 50% of time spent Goal: Follow validation process Follow the new vehicle validation process at Lamborghini SPA and collect relevant information from R&D, Logistics, Production, Quality and Commercial to steer a successful market entry Communicate market specific requirements and changes Manage specific technical aspects of launch vehicles during market entry and report to relevant departments at Lamborghini SPA Establish time frame and measurements for launch period Participate in all launch dynamic launch events and provide detailed reporting Helpline Management – 30% of time spent Goal: Timely processing of dealer requests via LIASS system Support authorized assigned Lamborghini dealers to diagnose vehicles in order to minimize car down time and accelerate repairs that are compliant with Lamborghini warranty policies and processes Complete analysis of causes for product quality and improvements Oversee technical goodwill requests Legal Case Support – 10% of time Goal: Technical case support given to parties involved Prevent and support legal cases/customer complaints from a technical perspective Monitor and assess dealer technical readiness and repair quality Training – 10% of time Goal: Stay up to speed with current technologies Stay abreast of the technology of existing and upcoming Lamborghini vehicles Participate in all available training modules Qualification requirements 7 - 10 years Automotive Experience Education Required Automotive Technical Degree Desired Bachelor’s degree with automotive emphasis Skills Proven track record of analytical and conceptual thinking and implementation Proven problem-solving abilities Attention to detail and process orientation Strong work ethic with internal motivation to succeed and support others Ability to problem solve and prioritize Forward-thinking with ability to work effectively with minimal direction A great attitude and proven ability to be an effective business partner, team player, and collaborator Partners at all levels of the organization, with ability to negotiate and influence to achieve results Ability to understand automotive service retail business, procedures and data Specialized Skills Required Strong overall automotive technical knowledge Knowledge and expertise in ODIS, Onboard Diagnosis Information System Excellent communication skills Understand automotive Sales/ After Sales processes Desired Deep knowledge of automotive technology Fluent in Italian (writing, speech) Basic skills in Spanish, German Compensation Data Salary range is dependent on factors such as geographical differentials, industry-based experience, skills, training, credentials, and other qualifications. In the state of Virginia, the salary range is $111,000 - $178,700. Volkswagen Group of America is an Equal Opportunity Employer. We welcome and encourage applicants from all backgrounds, and do not discriminate based on race, sex, age, disability, sexual orientation, national origin, religion, color, gender identity/expression, marital status, veteran status, or any other characteristics protected by applicable laws. This role description is a guideline and does not create contractual rights between the Company and any of its applicants. The Company does not enter into any type of employment contract, implied or written, with its applicants regarding job security. This Organization participates in E-Verify. We maintain a drug free workplace and perform pre-employment substance abuse testing. About us At Automobili Lamborghini we constantly work to intercept and spread the uniqueness of each member of the team, aware of the richness that comes from the meeting and exchange of differences. We give great value to time, so we offer you a flexible way of working that meets your daily needs, so as to dedicate important moments of your life to yourself and the people you love. We are looking for people who want to stand out in a place that makes no distinction of gender, age or culture working every day to value fragilities as an authentic gift. We are proud to be certified Top Employer because at the core of our actions we put people and their personal and professional growth. Our main challenge is to contribute to the construction of a future proof society, which is why we have made sustainability our mantra. From your first day in the company, you will have the opportunity to see the results of your commitment, leaving an impact that really has an effect. We are looking for authentic, brave people, eager to go beyond their limits. In our team you will have the opportunity to trace your path and be its driver, anticipating the times and indicating the route. Not only tasks and goals, but singular people and stories that mix, adding their own color to an iconic Brand: Lamborghini Privacy Policy Data Privacy | Automobili Lamborghini America, LLC Support For more information contact: [email protected] Job ID: 29117 Job ID: 29117 Company: Automobili Lamborghini America, LLC Company: Automobili Lamborghini America, LLC Location: Location: Department: Sales & Aftersales Department: Sales & Aftersales Career Level: Professionals Career Level: Professionals Working Model: Full-time Working Model: Full-time Contract Type: Unlimited Contract Type: Unlimited Remote Working: According to company policy Remote Working: According to company policy Posting Date: Aug 4, 2026 Posting Date: Aug 4, 2026 About Us At Automobili Lamborghini we constantly work to intercept and spread the uniqueness of each member of the team, aware of the richness that comes from the meeting and exchange of differences. We give great value to time, so we offer you a flexible way of working that meets your daily needs, so as to dedicate important moments of your life to yourself and the people you love. We are looking for people who want to stand out in a place that makes no distinction of gender, age or culture working every day to value fragilities as an authentic gift. We are proud to be certified Top Employer because at the core of our actions we put people and their personal and professional growth. Our main challenge is to contribute to the construction of a future proof society, which is why we have made sustainability our mantra. From your first day in the company, you will have the opportunity to see the results of your commitment, leaving an impact that really has an effect. We are looking for authentic, brave people, eager to go beyond their limits. In our team you will have the opportunity to trace your path and be its driver, anticipating the times and indicating the route. Not only tasks and goals, but singular people and stories that mix, adding their own color to an iconic Brand: Lamborghini Privacy Policy Data Privacy | Automobili Lamborghini America, LLC Support For more information contact: [email protected] Nearest Major Market: Washington DC