Technical Writer

A US-based consulting company is looking to hire a hard-working and self-motivated Filipino Technical Writer to create and document processes and procedures for our clients. Impeccable mastery of the English language (both written and verbal) is a must.

This role is 100% work from home.

Your responsibilities will include but not be limited to:

• Map process flows based on a recording of the consultant interviewing the client. This includes creating flow charts and diagrams.
• Write high-quality, clear, easy-to-understand step-by-step procedures based on a recording of an interview of a client or videos submitted directly by clients on how they perform certain tasks.
• Organize the material in a cloud-based process documentation software or Learning Management System software.
• Use videos, screenshots, links, etc to provide a balance between written material and demonstration of the material and to ensure full understanding.
• Identify points of improvement and communicate it clearly to the consultant you are working with
• Use our internal systems to communicate about their work and report daily on progress.

About You:

• 3+ years of experience in technical writing, creating instructions, creating flow charts, process mapping, and process improvement background.
• Ability to translate highly technical information into easily understandable information
• Very good understanding of the business world and high familiarity with common terms
• Experience in process documentation and process improvement
• Ability to duplicate what is said and translate it into writing
• Excellent mastery of the English language including grammar, punctuation and spelling.
• Good mastery of MS Products (Word, Excel and PowerPoint) and Google suite
• Detail-oriented, efficient and concise
• Ability to critical thinking and problem-solving

Compensation:

• Competitive salary
• Training and mentorship
• Awesome culture and work-from-home set-up
• SSS, Philhealth, and Pag-ibig
• Healthcare (HMO)
• 13th Month Pay
• Paid incentive leave
• Yearly performance review

How to apply:

Please fill out this application form: https://forms.clickup.com/10526964/p/f/a187m-7191/V9G0OTX70AIB1IRVXI/technical-writer-application-form. We will only respond to candidates that meet the above qualifications.