Technology Consulting Principle/ Applied AI Consultant

EPAM is looking for a Technology Consulting Principle/ Applied AI Consultant to join our team and help clients turn AI ambition into real, adopted change. In this client-facing role, you'll partner directly with customer organizations to understand how they work today, uncover where agentic AI can create meaningful value, and lead the people-side work required to make that value stick. This is a great opportunity for a consultant who enjoys being on the ground with clients — leading relationships, mapping processes, and coaching teams through change — rather than working on AI strategy from behind a desk.

Req# 1102965027

Responsibilities

• Lead client engagements and stakeholder alignment: Serve as the primary business point of contact and trusted advisor, aligning stakeholders on transformation goals, priorities, scope, and expected outcomes
• Assess current processes and AI readiness: Map business workflows, decision points, roles, systems, and data dependencies to establish a shared understanding of current operations and existing automation and AI capabilities
• Identify and prioritize improvement opportunities: Surface inefficiencies, bottlenecks, risks, and unmet needs; prioritize opportunities based on business value, feasibility, and organizational readiness
• Translate business needs into AI use cases: Define actionable AI and agentic solution opportunities, including requirements, success criteria, human oversight, and implications for how work gets done
• Design future ways of working: Partner with architects, engineers, and delivery teams to redesign workflows, clarify human and agent responsibilities, and validate solutions through focused pilots
• Drive education, adoption, and behavior change: Lead stakeholder engagement, role-based education, coaching, and change initiatives that embed AI into everyday work and build sustained usage
• Measure adoption and business impact: Establish baselines and track individual, team, and process-level outcomes—including productivity, quality, cycle time, and adoption—to demonstrate value and guide improvements
• Strengthen delivery and continuous improvement: Improve Agile practices across client and internal teams, using feedback and performance data to refine solutions and scale proven approaches
• Build and validate AI workflow prototypes: Use AI assistants, prompt design, and low-code agent tools to create working prototypes grounded in client processes and representative data. Test feasibility, demonstrate potential value, and translate findings into requirements for FDEs and AI engineers
• Evaluate and refine AI performance: Develop business scenarios and evaluation criteria; test AI outputs for accuracy, relevance, and usefulness; refine prompts, instructions, and supporting knowledge; and identify where human review or escalation is required

Requirements

• 4+ years of consulting, business transformation, or client-facing advisory experience (7+ years, including independently leading engagements, for senior-level candidates)
• Demonstrated experience applying AI/ML or agentic AI solutions to solve real business problems
• Strong working knowledge of Agile practices and process improvement frameworks (e.g., Scrum, Kanban)
• Hands-on experience mapping, analyzing, and redesigning business processes
• Proven track record leading organizational change management and driving technology adoption
• Excellent stakeholder management, communication, and executive presentation skills
• Ability to define, implement, and track performance metrics and KPIs
• Comfortable operating directly with clients in ambiguous, fast-paced environments
• Willingness to travel to client sites as needed

We offer

• Medical, Dental and Vision Insurance (Subsidized)
• Health Savings Account
• Flexible Spending Accounts (Healthcare, Dependent Care, Commuter)
• Short-Term and Long-Term Disability (Company Provided)
• Life and AD&D Insurance (Company Provided)
• Employee Assistance Program
• Unlimited access to LinkedIn learning solutions
• Matched 401(k) Retirement Savings Plan
• Paid Time Off
• Legal Plan and Identity Theft Protection
• Accident Insurance
• Employee Discounts
• Pet Insurance
• Employee Stock Purchase Program

EPAM is a leading global provider of digital platform engineering and development services. We are committed to having a positive impact on our clients, our employees, and our communities. We embrace a dynamic and inclusive culture. Here you will collaborate with multi-national teams, contribute to a myriad of innovative projects that deliver the most creative and cutting-edge solutions, and have an opportunity to continuously learn and grow. No matter where you are located, you will join a dedicated, creative, and diverse community that will help you discover your fullest potential.
Engineer the Future with a Career at EPAM

Applications will be accepted on a rolling basis.

EPAM will not provide new H-1B visa sponsorship for this position. Candidates with existing transferable H-1B status may be considered.

Affirmative Action Obligations as a U.S. Government Federal Contractor

As a U.S. federal government contractor, EPAM is committed to meet its affirmative action obligations to make good faith efforts to expand the recruiting pool of individuals with disabilities and protected veterans through outreach, targeted recruitment, training opportunities and other activities. We affirm this commitment annually in EPAM’s Affirmative Action Plans. The full text of our Affirmative Action Plan for Persons with a Disability and Protected Veterans is available for inspection in the People Operations Department during normal business hours. Email the People Operations Department to schedule an appointment.

Equal Employment Opportunity

EPAM Systems, Inc. is an equal opportunity employer. We are committed to recruiting, hiring, developing and promoting employees without discrimination. As a global employer, this commitment includes complying with all laws in the countries in which we operate. Equal opportunity and inclusion are essential to motivate, empower and recognize the best in everyone.

At EPAM, employment actions are based on individual qualifications, without regard to race, color, religion, creed, gender, pregnancy status, sexual orientation, gender identity, gender expression, marital or familial status, national origin, ancestry, genetics, age, disability status, veteran status, citizenship status when otherwise legally able to work, or any other characteristic protected by law.

Accessibility for Applicants with Disabilities

EPAM is committed to working with and providing reasonable accommodation to individuals with disabilities. If you require an accommodation at any stage of the employment application process, please send an email to the People Operations Department including your name, a detailed description of your requested accommodation, and the best method to contact you. If you have already reviewed a job posting or submitted an application for a job, please include the requisition number. We will assist you and make a determination on your accommodation request on a case-by-case basis.

EPAM Systems, Inc. participates in eVerify.

Pay Transparency Non-Discrimination Provision

EPAM will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)

Hybrid in United States of America