Who are we?
Founded in 1982, APM, Ariane Prette Monaco, is a contemporary fashion jewelry brand that associates itself with the chicness of Monaco and South of France lifestyle.
About the Role:
6 months contract
Office and home based
5-day work per week (Monday to Sunday)
Fluent Arabic and English Speaker is a MUST
Responsibilities
:
Manage customer calls and request relevant information
Handle customers' emails and live chat enquiries regarding pre-sales and after sales service enquiries
Liaise with Logistics, After Sales Service and global boutiques on daily basis
Follow up the offline store enquiries and complaints
Other ad-hoc projects assigned by the manager
Minimum 3 years relevant experiences in customer service/ luxury retail field
Proficient with MS Office
Fluent Arabic and English
. Any other language will be a bonus.
Able to work independently with minimal supervision
Proactive, patient and committed
Great communication and interpersonal skills
Immediately available is highly preferred
This position is based in Dubai.
Why Join APM?
• Global, Dynamic Team: Diverse and energetic workforce.
• Growth Opportunities: We support your professional development.
• Collaborative Culture: Teamwork and open communication.
• Comprehensive Benefits: Medical benefits, paid time off, and generous employee discounts.
Don't wait to join APM Monaco! Click on APPLY NOW!