With the mission of "Unleashing the potential of the manufacturing industry," CADDi strives to create a world that can realize each manufacturer’s strength to create a flat, non-hierarchical relationship between customers and manufacturers. We are challenging to transform the entire manufacturing supply chain from both upstream and downstream and to create an infrastructure that encourages companies with global potential to grow. We welcome those who can share CADDi's mission, vision, and culture. As a Pre-Sales Solution Consultant at CADDI, you will serve as the primary technical bridge between our innovative manufacturing solutions and our prospective clients. You are not just a product expert; you are a strategic advisor who understands the deep-seated inefficiencies in the manufacturing supply chain. You will partner with Field Sales to diagnose customer "pain points," design high-impact use cases, and demonstrate how CADDI’s AI-driven platform transforms "dark data" into measurable ROI. JOB RESPONSIBILITIES Pre-Sales Strategy & Execution Strategic Partnerships: Collaborate closely with the Field Sales team to drive the technical sales cycle from initial discovery to successful trial/POC. Customized Demos: Design and deliver compelling product demonstrations that speak directly to the customer’s specific operational challenges. Solution Architecture: Analyze complex customer workflows to identify gaps and introduce potential use cases where CADDI can provide immediate value. Value Engineering & ROI ROI Calculation: Develop data-driven financial models to quantify the impact of CADDI on a customer’s bottom line (e.g., reducing procurement costs, minimizing duplicate parts, and accelerating design cycles). Business Case Development: Help customers build internal buy-in by translating technical features into executive-level business outcomes. Account Management & Engagement Relationship Building: Establish yourself as a trusted advisor to key stakeholders, including Procurement Heads, Engineering Managers, and CTOs. Continuous Engagement: Proactively check in with accounts to gather feedback, address concerns, and ensure the solution remains aligned with their evolving business goals. Customer Advocacy: Act as a liaison between the customer and our Product team to ensure user feedback informs our future roadmap. Product & Domain Expertise Continuous Learning: Maintain an expert-level understanding of CADDI’s products and the underlying AI technology. Market Intelligence: Stay ahead of industry trends in Industry 4.0, digital transformation, and manufacturing supply chain management. Qualifications BASIC QUALIFICATIONS Minimum 5 years of experience in Pre-Sales, Solutions Consulting, or Technical Account Management roles Strong hands-on experience working with manufacturing clients, with a deep understanding of manufacturing operations and business processes (e.g., procurement, production planning, supply chain, quality control) Proven track record of driving complex solution sales in the software industry, especially in manufacturing-focused solutions Experience leading or supporting digital transformation initiatives within manufacturing organizations Ability to understand clients' operational workflows and design/implement solutions aligned with their manufacturing processes Native Thai and Professional English skills Able to drive to visit customer sites in upcountry areas PREFERRED QUALIFICATIONS Experience in the manufacturing or relevant industry Proven sales experience in software industry Track record of over-achieving quota Ability to multitasking, prioritize, and manage time effectively Experience in business development, consulting, or digital transformation project Japanese Language is plus but not required Working hours Monday to Friday 8:00 - 17:00 (Rest period: 12:00-13:00) Holidays Annual paid leave: 12 days Sick Leave Personal Leave Maternity Leave Military Service Leave Sterilization Leave Training Leave Benefits 1-month fixed bonus Salary review: twice a year Social insurance Allowances: Commuting, Car & Fuel, Telephone, etc. Annual health check-up Group health insurance Provident fund Internal training programs Company awards Stock Options Hybrid work environment Free lunch and drink every two weeks on Fridays Others: Win Party, team building activities, etc.
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