Tournament Coordinator EMEA (m/f/x)

• Are you passionate about esports and enjoy turning complex tournament plans into well-executed live events?

• Do you enjoy coordinating people, systems and deadlines to deliver tournaments successfully?

• Are you confident managing operational risks, solving problems under pressure and keeping stakeholders aligned?

• Do you take ownership of projects and enjoy seeing them through from initial planning to live delivery?

• Do you want to play a key role in delivering high-quality tournament experiences for teams, partners and fans?

If the answers to the above questions are yes, then this role could be ideal for you!

GRID is looking for a Tournament Coordinator to join our Tournament Services team and take operational ownership of assigned tournaments from initial planning and design through to live delivery and post-event review.

You will be responsible for translating tournament objectives, approved designs and commercial requirements into clear, executable operational plans. You will coordinate the people, teams, systems and dependencies required to make each tournament successful, while maintaining event readiness, managing operational risks and keeping stakeholders aligned throughout the tournament lifecycle.

You will act as the primary operational point of contact for your assigned tournaments, working closely with GRID teams including Tournament Services, League Operations, Tournament Production, Partnerships, Integrity, Support and Commercial, as well as publishers, esports teams, partners and other tournament stakeholders.

The role combines tournament operations, project coordination, stakeholder management and live event delivery. You will be expected to manage multiple workstreams simultaneously, identify risks and blockers early, drive actions to completion and make sure every part of the tournament is ready for successful delivery.

What you will do

• Before the tournament

  • Own the end-to-end operational planning, coordination and delivery of assigned GRID tournaments.

  • Coordinate tournament formats, schedules, competitive structures, invitations, registrations and operational requirements.

  • Ensure delivery remains aligned with agreed timelines, scope, budgets and quality standards.

  • Own event readiness from approved tournament design through transition into live operations.

  • Validate tournament systems, documentation, resources and operational requirements are complete before launch.

  • Maintain visibility of dependencies and escalate blockers where appropriate, driving resolutions.

  • Ensure handovers into live operations are clear, complete and actionable.

• During the tournament

  • Coordinate tournament operations across the full tournament lifecycle, working with League Operations and other delivery teams.

  • Act as the primary operational point of contact for assigned tournaments.

  • Ensure formats, schedules, rules and operational processes are executed consistently against agreed standards.

  • Support operational decisions and stakeholder communications during live events.

• After the tournament

  • Maintain tournament KPIs, trackers, dashboards and operational reporting.

  • Lead or support post-event operational reviews and debriefs.

What Success Looks Like

• Assigned tournaments are delivered on time, within agreed scope, budget and quality standards.

• League Operations, Production, Partnerships, Support and other stakeholders have everything required before live delivery.

• Tournament formats, schedules, invitations, rulebooks and operational systems are accurate and delivered on time.

• Operational documentation, KPIs and trackers remain complete, accurate, accessible and up to date.

• Risks and dependencies are identified early and resolved or escalated before they impact delivery.

• Live tournaments and operational handovers are delivered effectively, with issues resolved quickly and stakeholders kept aligned.

Nice to have

• Previous experience in tournament operations, esports, event operations, project coordination or a similar delivery-focused role.

• Strong understanding of tournament planning, competitive structures and live event operations.

• Excellent written and verbal communication skills in English

• Strong organizational and project management skills, with the ability to coordinate multiple workstreams, deadlines and dependencies.

• Excellent communication and interpersonal skills, with the ability to work effectively across internal teams, publishers, teams, partners and other stakeholders.

• Strong attention to detail and the ability to manage complex operational information accurately.

• Strong problem-solving, decision-making and risk-management skills, including the ability to act under pressure.

• Ability to work independently, take accountability for outcomes and operate effectively in a fast-paced, deadline-driven environment.

• Strong interest in esports and a good understanding of competitive gaming ecosystems.

• Comfortable working in a fast-paced, deadline-driven environment where priorities and requirements can change quickly.