Trading Desk Specialist (Night shifts)

Description Plus500 is a global fintech leader providing online trading across CFDs, shares, and futures, with a presence on the Global market. As the group’s central operations hub, Plus500 Bulgaria plays a vital role in our international success. Our team is currently expanding, and we are looking for a Trading Desk Specialist to join our mission. We invite you to grow with us in a fast-paced, innovative environment. This is a great next step if you are looking to broaden your skills in both CFDs and Futures trading! Main Responsibilities: Addressing client queries regarding both CFD and Futures instruments and platforms through various communication channels; Real-time trade execution and client support, via phone, mail and chat, especially during critical moments; Risk management and account setup; Monitoring and processing trades across global exchanges; Trade reconciliation, investigation of breaks, and clearing operations; Trade surveillance and compliance support; Monitoring alerts and acting upon them; Willingness to work on night shifts. Requirements: At least 1 year of experience in Client Support (experience in trading operations is a plus); Proficient level of English; A degree in a Technical, Economic, or equivalent degree, combined with a solid understanding of financial markets and complex trading calculations is considered an advantage; Strong attention to detail, and willingness to act independently in compliance with company’s procedures and policies; Willingness to work in a multicultural environment. We offer: Competitive Compensation: A salary and benefits package that rewards excellence; Health & Additional health insurance; Sports card; Food vouchers and a subsidized yearly transport card; We offer a flexible hybrid work model: fully remote with just two required office visits per month; A special birthday gift to mark your day; Career development opportunities and flexible working arrangements within a dynamic, global fintech team.