Trainee Client Ops Executive

Job Opportunity: Remote Client Consultant & Trainee Operations Executive | Work from Home

Industry: Allied Health & Business Process Outsourcing for Australian Health Practice

We’re looking for a dedicated Client Consultant/Administrative Officer and Trainee Operations Executive to support our Australian health practice from a remote setting. This entry-level role offers a unique opportunity to develop valuable skills in client relations, operations, compliance, and social media management, all while working from home.

Key Responsibilities

• Client Inquiry Management: Answer client calls, emails, and direct inquiries efficiently, providing accurate information and support.
• Shift Coordination: Assist in staff rostering and manage workforce scheduling to ensure client needs are met seamlessly.
• Social Media Engagement: Support the social media team by assisting with content creation and responding to client messages.
• Compliance & Document Management: Learn and support compliance tasks, helping to ensure policies and procedures meet regulatory standards.
• Client Interaction: Build and maintain positive client relationships, providing empathetic support, especially for clients with specific health needs.
• General Administration: Conduct backend administrative tasks, including recruitment support, scheduling, and record management.
• Team Collaboration: Work effectively within a remote team environment, showing reliability, attention to detail, and a proactive attitude.

Qualifications and Skills

• Fluent in English: Strong verbal and written skills for client interactions.
• Background in Call Center, Administration, or Reception: Preferred but not essential.
• Organizational Skills: Strong attention to detail with effective time management.
• Team-Oriented: Positive, adaptable, and reliable within a team-based environment.
• Empathetic Communication: Able to connect and interact sensitively with clients in the health and disability sectors.
• Technical Requirements: Reliable internet connection and access to a laptop or PC.
• Availability: Monday to Friday, from 6 am to 3 pm Saturday 6:00 AM to 10:00 AM (Indonesian time)

Pay and Benefits

• Training Period: IDR 1.5 million to IDR 2.5 million monthly, with potential for increases based on performance
• Flexibility: Work from home with a supportive team environment.
• Career Development: Opportunities for long-term growth and advancement within the company.

Additional Notes

This position provides comprehensive training across various operational areas. We value proactive individuals who are eager to learn and contribute to our mission of providing exceptional client support in allied health services.

Apply now if you’re ready to join a team that values your professional development and is dedicated to delivering outstanding support for our clients in the health sector!