Training Manager

• Employment Type: 10 month day rate contract role as a Training Manager in UNSW IT 
• Location: Kensington campus in Sydney NSW (Hybrid Flexible Working) minimum 2 days in the office. 

 UNSW is a leading global university with a diverse and talented community committed to purposeful, impactful work. Ranked among the world’s top 50 universities, and a member of Australia’s group of Eight, UNSW is known for excellence in education, research and innovation. 

This Training Manager role supports the embedment of operational change across the UNSW technology delivery portfolio, specifically upgrades to the Admissions systems and processes. They do this by ensuring UNSW staff and students have the ability to use new or improved technology in their day-to-day work. The primary role of the Training Manager is to conduct learning needs analysis and subsequently design, develop, and implement effective and appropriate training activities to maximise adoption of this strategic, operational and technology change initiative. 

 The role reports to the program Change Lead and has no direct reports. 

 Specific accountabilities for this role include: 

• Work closely with the technical SMEs and the Change Lead to understand the technology and the impacts associated with the change. 
• Conduct the learning needs analysis. 
• Develop a fit for purpose learning approach and plan and develop a training strategy through analysis of the impacts of the proposed change.  
• Develop best fit learning resources across multiple available channels and media. 
• Use an effective mix of traditional and digital media, tailoring to impacted stakeholders’ preferences. 
• Produce high-quality learning resources and ensure training activities are delivered within set timeframes. 
• Consult and work collaboratively with key stakeholders and use subject matter expertise to develop and deliver learning experiences. 
• Actively seek feedback to help measure the effectiveness of stakeholder engagement.  
• Align with and actively demonstrate the UNSW Values in Action: Our Behaviours and the UNSW Code of Conduct. 
• Cooperate with all health and safety policies and procedures of the university and take all reasonable care to ensure that your actions or omissions do not impact on the health and safety of yourself or others. 

 Skills and Experience:  

• Relevant tertiary qualification with subsequent extensive experience or an equivalent level of skills and knowledge gained through any combination of education, training, and experience.  

• Demonstrated experience in developing and delivering training plans to support organisational change. 

• Demonstrated experience in distilling complex information into simple messages with the ability to tailor content for a variety of audiences. 

• Knowledge of both traditional and modern training methods, such as mentoring, coaching, on-the-job or classroom training, e-learning, workshops, scenarios and simulations. 

• Excellent communication and leadership abilities to effectively manage training programs and collaborate with teams. 

• Ability to work in a highly adaptable and consultative manner, working in a collaborative way to deliver the best outcomes. 

• Proficiency in evaluating training program effectiveness and gathering feedback from participants to improve future sessions. 

• Knowledge of change management principles, especially when implementing new training initiatives or processes. 

• Excellent time management and organisational skills with the ability to navigate through competing deadlines. 

• An understanding of and commitment to UNSW’s goals, objectives, and values in action, together with relevant policies and guidelines. 

• Knowledge of health and safety responsibilities and commitment to attending relevant health and safety training. 

• Ability to use tools such as Camtasia, SnagIt, Articulate Storyline, Articulate Rise, Adobe Premiere Pro, Adobe Illustrator.  

• Experience with AI tools.  

 To Apply: If this is of interest to you, please submit your CV, Cover Letter and responses to the who you are section. 

 More Information:  https://www.jobs.unsw.edu.au/ 

Contact 

Jen MacLachlan, Talent Partner, UNSW IT. 

j.maclachlan@unsw.edu.au 

Applications close:   Sunday 18th of October at 11.30pm