Transaction Monitoring Specialist (Japanese Speaker)

Role Responsibilities

You will be responsible for analyzing data to determine suspicious activity within the Western Union network. Working together with a team of specialists your duties will include reporting suspicious activity, conducting investigations and providing feedback for processes improvements.

• You will be joining the Consumer Monitoring and Investigation (CMI) department and we’ll be looking to you to investigate consumer activities to detect money laundering and other potential risks.
• You will also undertake regulatory reporting, as required by law and by our policies and procedures.
• Your responsibilities will include assisting and supporting the AML Compliance team to ensure that compliance requirements are being met.
• The key to meeting these requirements is your ability to use a wide variety of research tools, systems, and criteria.

Role Requirements

• We will equip you with job-specific knowledge during initial training, yet we expect that you already understand trends and developments in AML risks and concerns.
• Fluency in Japanese & English language.
• Higher education or equivalent experience are preferable.
• Good communication, time management and teamwork and collaboration skills, positive and proactive attitude.
• Working knowledge of MS Office and computer literacy.
• You must be detail-oriented, able to multitask, and work well under pressure. 
• Analytical and problem-solving skills.

Workplace Options

HYBRID - Western Union values in-person collaboration, problem solving, and ideation whenever possible. We believe this fosters common ways of working and supports how we execute initiatives for our customers. The expectation is to work from the office a minimum of three days a week.

BENEFITS AND OTHER DETAILS

Benefits

You will also have access to short-term incentives, multiple health insurance options, accident and life insurance, and access to best-in-class development platforms, to name a few. Please see the benefits below specific to your country. If applicable, additional role-specific benefits will be mentioned during your interview process or in an offer of employment.

Your Philippines specific benefits include:

• Paid Time Offs

• HMO coverage with dependents from day 1 of employment, subject to insurer's review
• Employee Wellness

• Global Recognition and Rewards Programs

Other Details

We are passionate about honoring our employee's identity and fostering a feeling of belonging. Our commitment is to provide an inclusive culture that celebrates the unique backgrounds and perspectives of our global teams while reflecting the communities we serve. We do not discriminate based on race, color, national origin, religion, political affiliation, sex (including pregnancy), sexual orientation, gender identity, age, disability, marital status, or veteran status. The company will provide accommodation to applicants, including those with disabilities, during the recruitment process, following applicable laws.

Estimated Job Posting End Date:

11-13-2026

This application window is a good-faith estimate of the time that this posting will remain open. This posting will be promptly updated if the deadline is extended or the role is filled.

About Us

At Western Union, we’re more than a trusted name in global payments. We’re moving beyond remittances, beyond cash, and beyond the expectations of our customers.

Our talented teams enable us to transform into a digital-first company, built on the strength of our retail foundation and powered by next-generation payments. All this with the goal of helping people prosper.

Our customers inspire us to push boundaries and create services that make life easier and communities stronger. Wherever you are in the world, we’re committed to shaping the next generation of financial experiences.

Join us as we go beyond and be part of a team that’s redefining what’s possible.