Transformation Lead - FTC

• Job Title: Transformation Lead - FTC
• Salary: £79,000–£94,000
• Location / Working Model: UK | Remote by default, with regular London office and client collaboration

Our client is a purpose-led organisation using technology to improve the delivery of essential healthcare services. Their work is focused on creating better outcomes for patients, healthcare professionals, administrative teams and the wider health system. As a senior member of the organisation, you’ll have the opportunity to influence strategic decisions, solve complex client challenges and help deliver meaningful digital transformation. You’ll work across established accounts and new opportunities, combining consultancy, commercial thinking and relationship leadership in a role where your expertise can directly shape long-term partnerships and measurable outcomes.

The Transformation Lead will take ownership of strategic client relationships and account growth, acting as a trusted adviser while connecting customer challenges with practical, high-value transformation solutions.

Role Highlights

• Own senior client relationships, engaging confidently with Director and C-suite stakeholders.
• Shape account strategies that strengthen relationships, performance and long-term growth.
• Turn complex customer challenges into effective transformation solutions and measurable outcomes.
• Use data, market insight and performance metrics to identify opportunities and improve results.
• Develop regional opportunities and partnerships across the wider healthcare ecosystem.

You Will Need

• Strong knowledge of the healthcare sector, with experience in consulting, transformation or complex client delivery.
• A proven record of owning and growing strategic accounts through structured plans and commercial insight.
• Experience developing solutions by connecting customer needs with detailed product or service knowledge.
• Confidence using data and KPIs to assess performance, identify issues and drive improvement.
• Strong senior stakeholder, leadership, mentoring and influencing skills, including at Director level and above.

Why You’ll Love It

• £79,000–£94,000 salary band with a role offering significant strategic influence.
• Remote-by-default working, supported by an established UK-wide remote setup.
• Access to a London office for collaboration, with attendance encouraged but not mandatory.
• A varied client-facing role spanning transformation, strategy, account growth and partnerships.
• Opportunities to work with senior healthcare stakeholders and shape meaningful change.
• Regular team collaboration and in-person events without a rigid office schedule.
• Social budgets supporting activities chosen by employees.
• A genuinely inclusive approach, including reasonable adjustments throughout the hiring process.
• A clear, streamlined recruitment process designed to move quickly.
• A fixed-term maternity cover contract running until February 2028.

You’ll typically connect with colleagues or clients in person on a semi-regular basis, with the frequency depending on your responsibilities. For a highly client-facing position, this could be around once a week, while other roles may require approximately monthly travel.

Apply today to take your career forward in a senior transformation role with an organisation committed to meaningful impact and equal opportunity. We are committed to promoting equality of opportunity for all employees and job applicants. In line with the Equality Act 2010, we strive to create and maintain a working environment in which everyone is able to make the best use of their skills, free from discrimination or harassment, and in which all decisions are based on merit.

Due to a high number of applicants, we are only able to respond to successful candidates