Transition Manager

What success looks like in this role: Managed Services Leadership • Experience within large managed services organizations • Understanding of operational service delivery — not purely software development or application testing • Ability to discuss service lifecycle management end to end Transition & Transformation Experience • Has transitioned services from an incumbent provider • Has introduced new operating models and implemented new capabilities during transition • Has participated in service modernization — not simply lifted and shifted • Has delivered measurable transformation (note: modern transitions almost always include a transformation component) Transformation Outcomes Resumes should highlight measurable business impact. Prioritize results achieved, not responsibilities listed: • Service quality improvements and standardization • Reduced defects, incidents, or operational failure rates • Automation implementation and AIOps adoption • AI-enabled service improvements • Customer experience improvements Leadership Caliber • Experience leading leaders — not just managing teams • Track record building mature organizations and raising capability • Executive stakeholder management and executive presence • Involvement in client and sales engagements You will be successful in this role if you have: BA/BS degree and 8+ years’ relevant experience OR equivalent combination of education and experience Master’s degree preferred Benefits Unisys offers an outstanding benefits package, featuring unlimited paid time off, a 401(k) match, comprehensive healthcare, HSA matching, ongoing learning opportunities, and more! We’re committed to supporting work-life balance and investing in your future success. Video Interview At Unisys, we incorporate video interviews as a key part of our hiring process. This allows us to get to know you better and provide a more engaging and convenient interview experience. We appreciate your understanding and look forward to connecting with you virtually! #LI-MT1 This role may require access to export-controlled commodities and technology. Therefore, to conform to U.S. export control regulations, applicant should be eligible for any required authorizations from the U.S. Government. Unisys is proud to be an equal opportunity employer that considers all qualified applicants without regard to age, caste, citizenship, color, disability, family medical history, family status, ethnicity, gender, gender expression, gender identity, genetic information, marital status, national origin, parental status, pregnancy, race, religion, sex, sexual orientation, transgender status, veteran status or any other category protected by law. This commitment includes our efforts to provide for all those who seek to express interest in employment the opportunity to participate without barriers. If you are a US job seeker unable to review the job opportunities herein, or cannot otherwise complete your expression of interest, without additional assistance and would like to discuss a request for reasonable accommodation, please contact our Global Recruiting organization at [email protected] or alternatively Toll Free: 888-560-1782 (Prompt 4). US job seekers can find more information about Unisys’ EEO commitment here .