Transportation Adjuster

Key Responsibilities

• Provide exceptional customer service
• Analyze and apply coverage on routine and complex claims
• Adjudicate claims in an expeditious and professional manner
• Set and maintain diaries and/or tasks
• Complete client reporting in a timely manner
• Control loss adjustment expenses as well as recommend and manage reserves
• Document all correspondence, reports, discussions, and decisions in the claims management system
• Complete multi-page reports for each claim

Skills, knowledge & expertise

• 3+ years of experience handling commercial transportation and/or auto liability claims
• Must hold an active Texas All Lines Adjuster License or hold a reciprocal state’s Adjuster License with the ability to obtain a Texas All Lines Adjuster License in a timely manner
• Exhibit an exceptional capability of reviewing and applying policy coverages
• High level attention to detail and problem-solving skills
• Capable of working collaboratively and independently with minimal supervision
• Superb communication skills, verbal and written, conducted in a timely manner
• Capability to multi-task and prioritize with excellent organization and documentation skills in a fast-paced, dynamic work environment
• Demonstrate excellent grammatical and typing skills with a strong ability to properly draft reports and letters in a professional manner
• Previous experience handling cargo or tractor trailer claims

Equal Employment Opportunity & Legal Notices

• Medical, dental, and vision plans to support your health and that of your family
• A 401(k) plan with employer matching
• Time‑off policies, including Discretionary Time Off (DTO) for exempt employees and Paid Time Off (PTO) for non‑exempt employees
• Paid holidays
• Life insurance and short‑term and long‑term disability coverage

• Maintain regular and dependable attendance.
• Be available and able to perform job responsibilities during established work hours.