Transportation Broker Assistant

🚛 We're Hiring: Transportation Broker Assistant

📍 Location: Remote

🌟 About the Role

We're looking for an experienced Transportation Broker Assistant to join a growing logistics team supporting freight brokerage operations across North America.

This role is ideal for someone with hands-on experience in freight brokerage and load coordination who can independently manage loads, communicate with carriers, negotiate rates, verify carrier compliance, and track shipments from pickup through delivery.

You'll work directly with the head of the customer's book of business, supporting the day-to-day operation and gradually taking on more responsibility as you build confidence in the role. This is not an entry-level position and requires someone who already understands the freight brokerage process and can work independently with minimal training.

🔧 Key Responsibilities

✨ Receive and post freight loads

✨ Source, qualify, and select carriers for available shipments

✨ Negotiate carrier rates and secure equipment

✨ Perform carrier due diligence and verify carrier authority and insurance

✨ Review and verify required carrier paperwork and documentation

✨ Enter and maintain accurate load and carrier information in the TMS

✨ Dispatch loads and coordinate transportation activities

✨ Track shipments from pickup through final delivery

✨ Monitor load status and proactively address issues or delays

✨ Communicate effectively with carriers and internal stakeholders

✨ Support the management and growth of the customer's book of business

✅ Requirements

✔ 1–2+ years of hands-on freight brokerage/load brokering experience

✔ Previous experience within the trucking, freight brokerage, or transportation industry

✔ Proven ability to independently receive, post, and manage loads

✔ Experience sourcing carriers and negotiating freight rates

✔ Knowledge of carrier authority, insurance, compliance, and required paperwork

✔ Experience entering and managing shipment information in a TMS

✔ Strong understanding of the freight brokerage process

✔ Fluent English with strong verbal and written communication skills

✔ Ability to work independently in a remote environment with minimal supervision

✔ Reliable phone/cell service and standard laptop setup

🛠 Tools / Technical Skills

🔹 ITS Dispatch by Truckstop — strongly preferred

🔹 Transportation Management Systems (TMS)

🔹 Load posting and dispatch systems

🔹 Carrier verification/compliance platforms

🔹 Microsoft Office / Google Workspace

🔹 Freight brokerage and load management tools

Experience with another TMS can be transferable, but the candidate will ultimately be expected to work with ITS Dispatch by Truckstop.

🧠 Soft Skills / Work Style

🔸 Strong negotiation and communication skills

🔸 Highly organized and detail-oriented

🔸 Independent and self-motivated

🔸 Strong problem-solving abilities

🔸 Comfortable managing carrier relationships

🔸 Reliable and accountable in a remote environment

🔸 Able to manage changing priorities and shipment requirements

💰 Compensation

Payroll (16K MXN – 19K MXN) // Direct (20K MXN – 24K MXN) + Benefits

🕐 Schedule

Monday–Friday | Approximately 8 hours/day

Candidates must be flexible with their working hours based on business needs and may occasionally be required to provide coverage during different U.S. time zones or on weekends.

📝 Important Note

This is not an entry-level opportunity. Candidates must have previous hands-on experience brokering freight loads. General logistics experience without freight brokerage experience will not be sufficient.

🚀 Join Us

If you already have hands-on freight brokerage experience and enjoy coordinating carriers, negotiating rates, and keeping freight moving smoothly, we'd love to hear from you. Join a growing remote logistics team and take ownership of meaningful freight operations across North America.

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