Upwork Growth & Agency Success Specialist
Location: Remote
Employment Type: Full-Time
Working Days: Monday to Saturday
Shift: Night Shift, 8:00 PM - 4:00 AM (Dhaka Time)
Salary: BDT 40,000 per month
Commission: 5% on eligible successfully closed Upwork contracts
Probation Period: 1 Month
Reports To: Marketing Director / Leadership
About the Role
Inovetix is hiring an experienced Upwork Growth & Agency Success Specialist to take ownership of our Upwork client acquisition and growth strategy.
This is not a basic bidding or copy-paste proposal role.
The candidate will be responsible for organizing and optimizing our Upwork agency presence, portfolios, job-selection strategy, proposals, client communication, meetings, opportunity tracking, and overall Upwork performance.
Our primary target markets are the United States, Canada, Australia, UK, and Europe, with a focus on AI, SaaS, mobile apps, web applications, automation, cloud/DevOps, UX/UI, Shopify, and custom software development.
The goal is:
Professional Profile → Right Opportunities → Strong Proposals → Client Conversations → Meetings → Contracts → Revenue
Key Responsibilities
Upwork Profile & Agency Optimization
- Audit and improve the Inovetix Upwork agency presence
- Optimize profile headlines, descriptions, services, skills, keywords, and positioning
- Make the agency look professional, specialized, credible, and competitive
- Research successful Upwork agencies and recommend improvements
- Keep profile information, services, and portfolio materials updated
- Ensure all activity follows applicable Upwork policies and account-access requirements
Portfolio Management
- Review and organize Inovetix company and professional portfolio materials
- Select the strongest projects for Upwork
- Organize portfolios by AI, SaaS, mobile, web, UX/UI, Shopify, DevOps, automation, and custom software
- Write professional portfolio titles and descriptions
- Clearly explain the problem, solution, technology, and outcome of each project
- Coordinate with designers and developers for screenshots, case studies, or technical details
- Identify missing portfolio areas and recommend new portfolio assets
Job Research & Opportunity Selection
- Continuously research high-quality Upwork opportunities
- Identify projects that match Inovetix capabilities, experience, pricing, and delivery capacity
- Review client history, spending, reviews, budget, geography, hiring behavior, and requirements
- Avoid low-quality, unrealistic, irrelevant, or risky opportunities
- Prioritize jobs with strong commercial potential
- Maintain an organized opportunity pipeline instead of applying randomly
Proposal & Bidding Strategy
- Write personalized and professional proposals for qualified opportunities
- Avoid generic, template-heavy, or low-quality AI-generated proposals
- Understand the client's business problem before pitching a solution
- Write strong opening lines and clear calls to action
- Select relevant case studies and portfolio examples for each proposal
- Recommend appropriate bidding and pricing strategies
- Continuously improve proposal structure, messaging, positioning, and conversion
Client Communication & Meetings
- Respond quickly and professionally to prospective clients
- Handle initial client questions and qualification conversations
- Ask discovery questions about scope, budget, timeline, goals, users, and technical requirements
- Communicate confidently in professional English
- Move qualified prospects toward discovery meetings
- Book meetings with relevant Inovetix leadership or technical team members
- Prepare internal teams before important client meetings
- Maintain structured follow-up so qualified opportunities are not lost
Sales & Contract Conversion
- Work with leadership, business development, engineering, design, and product teams to help close opportunities
- Understand Inovetix services well enough to position the right solution
- Help move opportunities through:
Proposal → Reply → Qualification → Meeting → Technical Discussion → Commercial Discussion → Contract
- Support objection handling around pricing, timeline, scope, experience, and delivery
- Identify when technical leadership should join a discussion
- Support estimation, milestone, proposal, and contract discussions
- Help convert qualified Upwork prospects into paying clients
- Identify upsell and long-term client opportunities
Growth Strategy
- Analyze competitor profiles, portfolios, pricing, services, reviews, and positioning
- Identify high-demand Upwork categories relevant to Inovetix
- Recommend new specialized services and positioning opportunities
- Improve visibility, invitations, interviews, contract wins, and revenue
- Monitor response rate, interview rate, conversion rate, client quality, and contract value
- Continuously recommend improvements based on performance
Reporting & Accountability
- Maintain a daily tracker of jobs reviewed and proposals submitted
- Track replies, interviews, meetings, qualified opportunities, contracts, and revenue
- Maintain follow-up status and next actions
- Provide weekly reports covering:
- Jobs researched
- Jobs applied to
- Proposals submitted
- Client replies
- Interviews
- Meetings booked
- Qualified opportunities
- Contracts won
- Contract value
- Revenue generated
- Lost opportunities and reasons
- Proactively identify problems and recommend solutions without waiting for instructions
Requirements
- Proven hands-on Upwork experience
- Experience with software, SaaS, AI, technology, agency, or professional-service businesses preferred
- Strong understanding of Upwork client acquisition
- Strong ability to research and select profitable opportunities
- Proven proposal-writing ability
- Excellent written and spoken English
- Strong B2B sales and client-communication skills
- Experience communicating with US, Canadian, Australian, UK, or European clients
- Understanding of sales pipelines, lead qualification, meetings, and conversion
- Ability to understand technical job descriptions and software-service requirements
- Strong research and competitor-analysis skills
- Strong follow-up and relationship-management skills
- Highly proactive, organized, accountable, and results-oriented
- Ability to work independently and manage multiple opportunities
- Full availability for the night shift
Nice to Have
- Experience managing or growing an Upwork agency
- Experience with Top Rated or Top Rated Plus profiles/agencies
- Proven Upwork revenue-generation experience
- Experience selling AI, automation, SaaS, mobile, web, Shopify, cloud, or DevOps services
- CRM experience
- Experience with LinkedIn Sales Navigator or other B2B sales tools
- Experience with discovery calls, negotiation, proposals, and closing
- Experience working directly with founders and technical teams
Performance KPIs
Performance will be measured by results, not only the number of proposals submitted.
Key KPIs include:
- Quality opportunities identified
- Proposal quality and response rate
- Interview rate
- Qualified meetings booked
- Qualified opportunities generated
- Proposal-to-contract conversion
- Contracts won
- Average contract value
- Upwork revenue generated
- Client quality
- Repeat-client opportunities
- Speed and professionalism of communication
- Follow-up discipline
- Profile and portfolio improvements
- Reporting accuracy
- Overall contribution to Upwork growth
1-Month Probation Period
The selected candidate will complete a 1-month probation period.
During probation, performance will be evaluated based on:
- Profile and agency optimization
- Portfolio organization
- Understanding of Inovetix services
- Quality of selected opportunities
- Proposal quality
- Client communication
- Interviews and meetings generated
- Pipeline development
- Reporting discipline
- Proactivity, professionalism, and ownership
Successful completion of probation will depend on overall performance and demonstrated contribution to Inovetix's Upwork growth.
How to Apply
Submit your updated CV to [email protected] along with details of your previous Upwork experience.
Please include, where possible:
- Upwork profiles or agencies you have worked with
- Approximate revenue generated
- Contracts or clients won
- Proposal or interview success metrics
- Examples or screenshots of previous results
- Industries or services you have sold
- Experience with international clients