Urgent Hiring -Head of Platform Engineering - Work From Home

Cyberbacker - WORK FROM HOME

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Title: Software Backer

Mission

Turn 10xSearch from a large AI-built platform into a coherent, secure, economical white-label product that can be operated reliably and scaled through measured fleet trials.

Primary responsibilities

• Establish the canonical production architecture, repository, data model, and release path.
• Freeze and harden the three highest-value end-to-end client workflows.
• Close gaps in tenant isolation, integrations, testing, recovery, security, and capacity.
• Consolidate or retire duplicate queues, surfaces, scripts, and pipelines.
• Own production releases, canaries, rollbacks, migrations, incident response, and disaster recovery.
• Enforce provider quotas, cost budgets, idempotency, backpressure, and operational telemetry.
• Direct AI coding agents through bounded tickets and rigorously review their output.
• Translate product and content requirements into executable acceptance contracts.
• Produce an evidence-backed assessment of 1,000-client capacity and unit economics.
• Create a technical roadmap that clearly separates platform hardening from new feature development.

Required experience and capabilities

• Eight or more years building production software, including senior, staff, or principal-level responsibility.
• Personally shipped and operated a multi-tenant B2B SaaS product.
• Strong TypeScript, Next.js, Python, FastAPI, Postgres, SQL, and row-level security experience.
• Proven judgment in multi-tenant architecture, tenant isolation, secrets management, least privilege, security, and auditability.
• Deep experience with durable queues, leases, retries, idempotency, dead-letter handling, backpressure, and ambiguous-write recovery.
• Experience managing external-provider quotas, throttling, failures, and cost controls.
• Disciplined ownership of database migrations, production observability, incident response, rollback, and disaster recovery.
• Hands-on experience with load, soak, integration, and end-to-end testing.
• Effective use of AI coding agents without lowering engineering or review standards.
• A demonstrated willingness to simplify inherited systems and remove unnecessary duplication.
• This person must have personally operated production systems, not merely built features that someone else operated.

Not this role

• A project manager assigning prompts.
• A junior developer supported by eight AI agents.
• A feature factory.
• Someone whose automatic response to inherited complexity is, “Rewrite everything.”

First 90-day mandate

• Days 1–30: Institute a feature freeze, complete an architecture and current-state census, identify the canonical repository, verify actual production state, and select three golden workflows.
• Days 31–60: Close tenant-isolation and end-to-end testing gaps, eliminate duplicate system ownership, establish release and rollback drills, and make every external side effect idempotent and receipted.
• Days 61–90: Run staged capacity trials at 10, 50, 250, and 1,000 synthetic tenants. Test provider throttling, external failures, noisy tenants, cost ceilings, recovery procedures, and sustained load. Produce a clear GO or NO-GO determination for onboarding at each level.

The goal is not to reach 1,000 clients in 90 days. The goal is to produce truthful evidence of what would happen if 10xSearch served 1,000 clients.