(USA) Manager, Learning And Development

Position Summary...

What you'll do...

Role Summary
The Manager, Learning & Development, Learning Experience Designer (LXD) serves as a strategic designer and creator of engaging, data-driven learning experiences that elevate performance across Walmart Connect. This role combines strategic learning architecture with hands-on content development to create meaningful, measurable learning that builds capabilities and drives business results.
Reporting to the Director, Learning & Development, the LXD will design holistic learner journeys across formats, Instructor-Led Training (ILT), Virtual ILT (vILT), eLearning, microlearning, and social learning, while also producing visually compelling, emotionally resonant learning assets. This individual will partner with stakeholders to analyze skill gaps, architect solutions, and deliver learning experiences that connect learning outcomes to business impact.
Key Responsibilities
Learning Strategy & Experience Design

• Conduct thorough needs analyses with business and functional stakeholders to identify skill gaps, performance barriers, and business opportunities.
• Map identified gaps to learning deliverables using performance consulting techniques and create measurable solutions that align with Walmart Connect’s strategic objectives.
• Design end-to-end learner journeys that combine formal, informal, and social learning experiences to foster engagement, retention, and on-the-job application.
• Partner with stakeholders to define learning objectives, success metrics, and KPIs tied to organizational performance outcomes.

Content Development & Learning Asset Creation

• Develop learning content and deliverables across modalities, including ILT, vILT, eLearning, blended learning, microlearning, and performance support resources.
• Design visually rich, emotionally engaging learning experiences that resonate with diverse audiences through storytelling, graphic design, and multimedia techniques.
• Utilize authoring and creative tools (e.g., Articulate Storyline/Rise, Adobe Captivate, Camtasia, Vyond, Adobe Creative Suite, PowerPoint) to produce world-class learning assets.
• Incorporate interactive elements (branching scenarios, simulations, gamified elements, peer learning activities) to reinforce engagement and skill mastery.
• Apply UX and visual design principles to learning content to ensure usability, accessibility, and aesthetic appeal.

Learning Architecture & Measurement

• Build modular, scalable curriculum frameworks (101/201/301) aligned with competency models and business KPIs.
• Partner with the Learning Platforms team to ensure content tagging, metadata compliance, and LMS/LXP integration for optimal learner discoverability.
• Define and implement measurement strategies (Kirkpatrick Levels 1–4, ROI frameworks) to track learning adoption, knowledge transfer, and business impact.
• Leverage analytics and feedback to iterate on course design and enhance performance outcomes.

Collaboration & Stakeholder Partnership

• Act as a learning consultant to business partners, Sales, Product, HR, and Partner Management teams to align learning experiences with organizational goals.
• Collaborate cross-functionally to ensure that content reflects current business priorities, product updates, and enterprise messaging.
• Manage relationships with vendors, contractors, and SMEs to maintain consistency, quality, and scalability of deliverables.

Innovation & Continuous Improvement

• Research and apply emerging learning trends and technologies (AI-driven learning, adaptive pathways, gamification, AR/VR, etc.) to innovate TED’s learning offerings.
• Continuously improve content design and user experience through testing, learner feedback, and engagement analytics.
• Stay current on design, media, and learning science trends to elevate the emotional and cognitive impact of Walmart Connect learning experiences.

Minimum Qualifications

• Bachelor’s degree in Business, Human Resources, Communications, Education, or related field and 2 years’ experience in adult learning, training content development, or related area OR 4 years’ experience in adult learning, training content development, or related area.

Qualifications

• 5–7+ years in Learning Experience Design, Instructional Design, or L&D program development.
• Proven expertise designing and developing content across multiple modalities (ILT, vILT, eLearning, microlearning, and social learning).
• Proficiency in learning development tools: Articulate Storyline/Rise, Adobe Captivate, Vyond, Camtasia, Adobe Creative Suite (Photoshop, Illustrator, Premiere), and MS PowerPoint.
• Strong background in graphic design and multimedia storytelling, with the ability to evoke emotion and engagement through visual design.
• Demonstrated ability to conduct training needs analyses and translate business challenges into actionable learning deliverables.
• Solid understanding of adult learning theory, UX, cognitive science, and behavioral psychology as applied to learning.
• Experience developing competency-based curricula and tying learning outcomes to measurable business results.
• Excellent communication, collaboration, and project management skills.
• Bachelor’s degree in Instructional Design, Educational Technology, Communications, or related field; Master’s preferred.
• Certifications in L&D, instructional design, or learning analytics (ATD, CPTD, Kirkpatrick) are a plus.

Measures of Success but Not Limited To

• Demonstrated improvement in learner performance, capability growth, or business KPIs (e.g., productivity, sales conversion, product adoption).
• High learner satisfaction and engagement scores across learning modalities.
• Scalable, well-structured learning experiences delivered on time and within quality standards.
• Visual and interactive learning experiences that generate emotional connection and sustained engagement.
• Positive stakeholder feedback on the relevance, creativity, and measurable impact of designed learning solutions.

At Walmart, we offer competitive pay as well as performance-based bonus awards and other great benefits for a happier mind, body, and wallet. Health benefits include medical, vision and dental coverage. Financial benefits include 401(k), stock purchase and company-paid life insurance. Paid time off benefits include PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting. Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more.

You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable.

For information about PTO, see https://one.walmart.com/notices.

Live Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms.
For information about benefits and eligibility, see One.Walmart.
The annual salary range for this position is $96,000.00 - $186,000.00

Additional compensation includes annual or quarterly performance bonuses.

Additional compensation for certain positions may also include :
- Stock

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Minimum Qualifications...

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

Minimum Qualifications
Bachelor's degree in Business, Analytics, Statistics, or related field and 1 year’s experience in data analytics, project management, business, or related area OR 3 years' experience in data analytics, project management, business, or related area.

Preferred Qualifications...

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Statistical Programming Language

Masters: Analytics, Masters: Business

Project Management - Project Management Professional - Certification, Six Sigma - Certification

Primary Location...

221 River St, Hoboken, NJ 07030, United States of America

Walmart and its subsidiaries are committed to maintaining a drug-free workplace and has a no tolerance policy regarding the use of illegal drugs and alcohol on the job. This policy applies to all employees and aims to create a safe and productive work environment.

About Us

About Walmart:

Fifty years ago, Sam Walton started a single mom-and-pop shop and transformed it into the world's biggest retailer. Since those founding days, one thing has remained consistent: our commitment to helping our customers save money so they can live better. Today, we're reinventing the shopping experience and our associates are at the heart of it. You'll play a crucial role in shaping the future of retail, improving millions of lives around the world. This is that place where your passions meet purpose. Join our family and create a career you're proud of.