UW partner

Company Description Utility Warehouse Partner collaborates with Utility Warehouse, a UK-based multi-service provider offering essential home and business services such as energy, broadband, mobile, and insurance. The partnership model allows independent partners to build their own customer base while benefiting from established products, systems, and support. Partners typically work remotely, using digital tools and personal networks to introduce Utility Warehouse’s services to new customers. The company emphasizes long-term customer relationships, transparent pricing, and opportunities for partners to earn through commission and ongoing customer referrals. This environment suits individuals who value flexibility, autonomy, and performance-based rewards.

Role Description The UW Partner role is a full-time, remote position focused on promoting Utility Warehouse’s services to prospective residential and small business customers. Day-to-day activities include identifying potential customers, explaining available service bundles, and guiding customers through sign-up and onboarding. The role involves managing a personal pipeline of leads, following up via phone, email, and online meetings, and maintaining accurate records of customer interactions. Partners also provide ongoing customer support, liaise with Utility Warehouse’s internal teams when needed, and stay up to date on product changes, pricing, and promotions. Success in this role requires proactive outreach, consistent communication, and a strong focus on customer satisfaction and retention.

Qualifications

• Strong communication and interpersonal skills, including the ability to explain complex service options in clear, simple language.
• Experience or interest in sales, customer service, or account management, with a focus on building long-term relationships.
• Comfort working remotely with good time management, self-motivation, and the ability to organize daily tasks and priorities.
• Basic digital literacy, including the use of online meeting tools, CRM or contact tracking systems, email, and social media for outreach.
• Goal-oriented mindset with the ability to work to targets, handle rejection constructively, and maintain a positive, professional approach.
• Understanding of or interest in utilities, telecommunications, or household services is beneficial but not required; training will be provided.
• Previous experience in a partner, affiliate, or self-employed role is an advantage, as is familiarity with commission-based earning structures.
• Eligibility to work in the relevant jurisdiction and access to a reliable internet connection and suitable remote working environment.