UX Designer

Location:

Krakow, Lesser Poland, Poland

Job ID:

R0142956

Date Posted:

2026-10-12

Company Name:

HITACHI ENERGY SERVICES SP. Z O.O.

Profession (Job Category):

Creative & Design

Job Schedule:

Full time

Remote:

No

Job Description:

The opportunity

The User Experience (UX/UI) Designer is an integral member of the User Experience practice, working directly with product, engineering and delivery teams. The role partners with product managers, product owners and domain experts to establish an evidence-based product vision for a complex power-automation engineering ecosystem.

The environment for which we are seeking a specialist combines technical configuration workflows, multiple applications and interfaces of a different age, specialised user roles, safety- and reliability-sensitive operations, and dependencies among software, devices and engineering processes.

We are seeking an experienced UX professional to work independently on engineering applications UX/UI. The successful candidate will perform research work based on identified product needs, plan UX/UI work, map complex engineering workflows, conduct stakeholder and user interviews, evaluate usability of existing applications and produce high-quality, evidence-based UX deliverables.
This position requires effective communication, good problem framing skills, proactive ownership, attention to detail, timely delivery and the ability to build productive stakeholder relationships through evidence and design thinking.
The initial focus is to understand the engineering environment, workflows, target users, risks and product opportunities, and to establish a reliable foundation for future product and design decisions.

How You Will Make an Impact

• Plan and execute an end-to-end design thinking process.

• Work with product and engineering stakeholders to clarify business objectives, scope, assumptions and decision points.
• Review existing documentation, issue reports, backlog items, designs, training materials and technical artefacts.
• Prepare research activities, interview scripts, usability-testing scenarios and information synthesis approaches.
• Conduct stakeholder interviews and contextual or workflow-focused user interviews.
• Map complex, multi-stage engineering and configuration workflows, including inputs, outputs, decisions, dependencies, error conditions, handovers and workarounds.
• Identify where workflows are fragmented across applications, scripts, documents or manual processes.
• Distinguish validated evidence from assumptions, stakeholder opinions and technical constraints.
• Convert findings into role-based user archetypes, jobs-to-be-done, journey or workflow maps, service blueprints, use cases and clear problem statements.
• Build a traceable relationship between research evidence, user needs, risks, application capabilities and UX recommendations.
• Produce a prioritized UX opportunity backlog and contribute UX evidence to product strategy and roadmap decisions.

• Define UX and UI requirements to deliver a consistent experience across touchpoints.

• Present complex findings clearly to technical and non-technical stakeholders.

Your Background

• 3+ years of professional UX experience, including experience in one of the following disciplines: Information Architecture, Product Design or Service Design, with a strong research component.

• Demonstrable work on at least one substantial UX/UI project for a complex enterprise, industrial, engineering, scientific, healthcare, financial, cybersecurity or other specialist system.
• Experience researching complex workflows or systems.
• Ability to model complex dependencies and alternative flows.
• Evidence of turning ambiguous and conflicting stakeholder input into actionable design delivery plan.
• Strong synthesis skills: affinity analysis, workflow mapping, service blueprinting, user archetypes, jobs-to-be-done and problem framing.
• Experience conducting UX audits or heuristic evaluations of mature applications.
• Ability to communicate research findings in a concise, decision-oriented form.
• Ability to work independently.
• Professional English sufficient for interviews, workshops and documentation in an international environment.
• Bachelor’s degree in design, computer science, information sciences and/or HCI is a plus.
• Experience facilitating workshops with senior, technical and cross-functional participants is a plus.

• Experience with industrial automation, energy, utilities, engineering software, products that combine software with physical devices or embedded systems, or configuration tools is a strong plus.

More About Us

At Hitachi Energy, we recognize that our people are at the heart of our success. We are committed to providing a supportive and inclusive workplace, competitive rewards, and opportunities for professional and personal growth. Our benefits package is designed to help employees thrive both at work and in their personal lives.

Our benefits offering for this role generally includes:

•Private medical care and life insurance​

•Access to fitness and wellness programs​

•Access to benefits platform with discounts and perks​

•Employee Capital Plans (PPK)​

•Equipment for working from home or allowances for setting up a workplace at home​

•Spectacles and contact lenses allowance​

•Company events and team‑building activities​

•Psychological support program​

•Free parking available

Add if applicable: additional benefits may apply depending on the role, grade, and business requirements.

You will receive more specific information during the recruitment process.

Accessibility and reasonable accommodation

Qualified individuals with a disability may request a reasonable accommodation if you are unable or limited in your ability to use or access the Hitachi Energy career site as a result of your disability. You may request reasonable accommodations by completing a general inquiry form on our website. Please include your contact information and specific details about your required accommodation to support you during the job application process.

This is solely for job seekers with disabilities requiring accessibility assistance or an accommodation in the job application process. Messages left for other purposes will not receive a response.

Use of Al and automated tools in recruitment

As part of our recruitment process, Hitachi Energy uses digital and automated tools, including Al-supported solutions, to assist with activities such as application screening, job matching, and interview scheduling. These tools are designed to support our recruiters and do not replace human decision-making. Candidate data is processed in accordance with applicable data protection and employment laws as well as Hitachi's Global Data Privacy Notice.

Background Screening and Security Checks

As part of the hiring process, Hitachi Energy conducts pre-employment background checks that may include verification of employment history, education, criminal records, and other relevant information, in accordance with applicable laws.

For certain roles—particularly those involving access to sensitive information, financial responsibilities, client data, regulated environments, or security-sensitive functions—additional or more comprehensive background or security screenings may be required. These may include, but are not limited to, enhanced criminal history checks, credit history reviews (where legally permissible), sanctions screening, or other due diligence measures aligned with the responsibilities of the position.

The scope and depth of any background or security review will be determined based on the nature of the role and business necessity, and will always be conducted in compliance with applicable federal, state, and local laws. Candidates will be notified and, where required, asked to provide consent prior to the initiation of any such checks.

About Us

Hitachi brings together the world’s greatest minds to help breathe life into new possibilities – and drive innovation for a better future. That’s why we look for individuals who share our pioneering spirit, have imaginative ideas and are fearless when it comes to tackling the world’s biggest challenges.

Contact Us

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